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Communication Skills for Effective Management [Paperback]

Professor Owen Hargie , Dr David Dickson , Dr Dennis Tourish

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Book Description

19 Jan 2004
It is now widely recognized that communication is at the very heart of effective management. There is therefore an ever-expanding demand for valid and generalizable information on how best to relate to people in organizational contexts. Communication Skills for Effective Management meets this demand. It demonstrates how, for managers to be successful, they need to employ a range of key communication skills, styles and strategies. The contents are based upon the authors' considerable experiences of researching, teaching and consulting in a range of private and public sector organisations. From their academic and real-world involvement they have identified the core skills of effective management, presented in an academically rigorous yet student-friendly way, the reader is encouraged to interact with the material covered. Each chapter contains a series of boxed text, diagrams, tables and illustrations which summarise core points. Exercises are also provided to enable managers to put the material reviewed into practice. All of this is underpinned and supported by a firm foundation of research findings. This will be an excellent text for undergraduate business and management students studying business communication and MBA students. Practising managers will also find this book to be an invaluable resource.

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More About the Author

Owen Hargie is Professor of Communication at the University of Ulster, and visiting Professor at Robert Gordon University, Aberdeen and University of Chester. He is an elected Member of the prestigious Royal Norwegian Society of Sciences and Letters, and Associate Fellow of the British Psychological Society. He is Vice-Chair of the 'Interpersonal and Social Interaction' Division of the European Communication Research and Education Association. His special areas of interest are in the fields of interpersonal, organisational, health, and inter-cultural communication. He has published some 20 books and 120 book chapters and journal articles. He acts as consultant on communication for numerous public and private sector organisations throughout the world. In 2007 he was awarded a Senior Distinguished Research Fellowship by the University of Ulster in recognition of his research contributions over three decades.

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'The emphasis on real-world organizational skills issues and recommended strategy makes Communication Skills for Effective Management a winner and a book I would recommend to prospective managers ..., as well as business instructors seeking to help their students appreciate the importance of developing communication competencies.' - Sow Hup Chan, Facility of Business Administration University of Macau, Asian Business & Management, 2006, 5.

About the Author

OWEN HARGIE is Professor of Communication in the School Communication at the University of Ulster and Adjunct Professor at the Norwegian University of Science and Technology.

DAVID DICKSON is Senior Lecturer in Communication at the University of Ulster.

DENNIS TOURISH is Professor of Communication at Aberdeen Business School, Robert Gordon University, UK

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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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