Review
A well-structured and easy to use text addressing a range of contemporary issues. An excellent text setting the theory effectively into the context of practice. --Senior Lecturer, University of Derby
An excellent text setting the theory effectively into the context of practice --Senior Lecturer, NEWI
Excellent text on communication and interviewing. Presents key ideas in a way students can grasp. Well structured and researched. --Lecturer, University of Leeds
Product Description
Good communication skills are at the heart of effective social work practice. This second edition enables students to develop a flexible and responsive approach to communicating with the most vulnerable people in society. Building on the success of the previous book, Koprowska looks in detail at all approaches to communication, paying particular attention to young people, adults and families. The emphasis of this book is not on any particular right way to communicate, but more the ability of the student to be pro-active and aware in different situations.