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Communicating the User Experience: A Practical Guide for Creating Useful UX Documentation [Paperback]

Richard Caddick , Steve Cable
4.3 out of 5 stars  See all reviews (3 customer reviews)
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Book Description

8 Nov 2011 1119971101 978-1119971108
A clear and focused guide to creating useful user experience documentation As web sites and applications become richer and more complex, the user experience (UX) becomes critical to their success. This indispensible and full–color book provides practical guidance on this growing field and shares valuable UX advice that you can put into practice immediately on your own projects. The authors examine why UX is gaining so much interest from web designers, graduates, and career changers and looks at the new UX tools and ideas that can help you do your job better. In addition, you′ll benefit from the unique insight the authors provide from their experiences of working with some of the world′s best–known companies, learning how to take ideas from business requirements, user research, and documentation to create and develop your UX vision. Explains how to create documentation that clearly communicates the vision for the UX design and the blueprint for how it′s going to be developed Provides practical guidance that you can put to work right away on their own projects Looks at the new UX tools and ideas that are born every day, aimed at helping you do your job better and more efficiently Covers a variety of topics including user journeys, task models, funnel diagrams, content audits, sitemaps, wireframes, interactive prototypes, and more Communicating the User Experience is an ideal resource for getting started with creating UX documentation.

Frequently Bought Together

Communicating the User Experience: A Practical Guide for Creating Useful UX Documentation + Smashing UX Design: Foundations for Designing Online User Experiences (Smashing Magazine Book Series) + Undercover User Experience Design (Voices That Matter)
Price For All Three: £52.99

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Product details

  • Paperback: 352 pages
  • Publisher: John Wiley & Sons (8 Nov 2011)
  • Language: English
  • ISBN-10: 1119971101
  • ISBN-13: 978-1119971108
  • Product Dimensions: 18.7 x 1.7 x 23.4 cm
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (3 customer reviews)
  • Amazon Bestsellers Rank: 239,356 in Books (See Top 100 in Books)
  • See Complete Table of Contents

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Customer Reviews

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Most Helpful Customer Reviews
5.0 out of 5 stars Great book 29 Dec 2012
Format:Paperback|Amazon Verified Purchase
Product: This is a great book and as described. It's great for beginners learning about User Experience and also a good read for User Interface Designers, I recommend buying this book even if you use it as for quick references.
Price: Reasonably priced.
Delivery: Promptly delivered.
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4.0 out of 5 stars well laid out book 11 July 2012
Format:Paperback|Amazon Verified Purchase
This is a well laid out and well structured book which takes you through the stages of communicating user experiences. The reason why this book stands out for me is that is takes you through step by step on how to construct the different documentation that is used to convey key ideas to the users. The majority of time with IT books you get the theory, but not how to put it into practice.

I have used the task and persona templates and have been really happy with the results and the users loved it. Would love a part 2 of the book going into other types of deliverable as I feel there is a gap in the market for it.

Not going to change the world, but will definately give you a clear steer as to what you should be thinking about when you create deliverables.
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By JanSru
Format:Paperback
This is a very practical book, loaded with tips and tricks that will allow you to communicate and present your research and design documentation more effectively to project stakeholders. Beginners and mid-weight UX practitioners alike will find this book immensely valuable, but I'm sure that even seasoned designers will find in it a few things that will help them improve their deliverables. Furthermore, if you want to apply principles of information design and visual thinking to your deliverables, this book will give you some ideas.

Deliverables design is an important skill, so if you take it seriously, make sure this book finds its way into your library.
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