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e-Commerce and Information Technology in Hospitality and Tourism: E-Commerce and E-Marketing in the 21st Century Paperback – 14 Aug 2003


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Chapter 1: The Internet and the World of Hospitality and Tourism. Chapter 2: The Internet Revolution: Brief History and Basics. Chapter 3: The Internet as a Means of Communication. Chapter 4: The Internet as a Means of Commerce. Chapter 5: The Internet as a Means for Information Distribution. Chapter 6: The Internet as a Means for Travel and Hospitality Research. Chapter 7: The Internet as a Means for Marketing. Chapter 8: The Impact of the Internet on Travel and Hospitality Industry. Chapter 9: A Special Case Study: The Future of the Travel Agents. Chapter 10: Competitive Advantage or Necessity: The Travel and Hospitality Industry in the 21st Century.

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Amazon.com: 1 review
A to Z assistance - But not advance !!! 26 Dec 2010
By PersiaTravelMart - Published on Amazon.com
Format: Paperback Verified Purchase
I bought this book to improve [...] quality of website, as a one of e-travel providers in our country. The book provides an easy to understand yet comprehensive view of the new online marketplace for travel and tourism industry. But unfortunately there is nothing about new issues in e-Tourism such as Web2 and virtual community.
Also there is no practical issues for implementing e-Tourism.
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