I have been in software sales now for nearly 12 years and like most sales people I work with, there is a general loathing for cold calling. But as the book states, 85% of business out there is won by the 5% of the sales people able to make cold calls. This book provides an approach and, more importantly, a mental attitude that you can use, not only in sales, but in other areas of your life.
After having read this book twice, I have a completely different outlook on the calling process and using the tips in the book, I am no longer worried about the rejections I get, nor the objections from customers.
Easy to read, easy to digest and I am looking forward to a revamped sales career in 2010.