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The Coaching at Work Toolkit: A Complete Guide to Techniques and Practices

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The Coaching at Work Toolkit: A Complete Guide to Techniques and Practices (Paperback)

by Suzanne Skiffington (Author), Perry Zeus (Author)

4.6 out of 5 stars See all reviews (16 customer reviews)

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Product details

Paperback: 336 pages
Publisher: McGraw-Hill Professional (1 Aug 2002)
Language English
ISBN-10: 0074711032
ISBN-13: 978-0074711033
Product Dimensions: 23.8 x 17.6 x 2 cm

Average Customer Review: 4.6 out of 5 stars See all reviews (16 customer reviews)

Amazon.co.uk Sales Rank: 10,734 in Books (See Bestsellers in Books)

Popular in these categories:

#3 in	Books > Business, Finance & Law > Management > Human Resources > Training
#8 in	Books > Business, Finance & Law > Management > Human Resources > Coaching & Mentoring
#8 in	Books > Business, Finance & Law > Management > Human Resources > Professional Development

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Product Description

Recent studies show that life skills coaching, executive coaching and business coaching are all effective ways of achieving sustainable growth, change and development in an individual, group or organisation.

The Coaching at Work Toolkit is the first comprehensive, practical resource for coaches in the use of the theories, tools, techniques and practices that affect learning and change. This book offers coaching tools and psychology-based techniques and is a much-needed guide to understanding the practice of coaching and applying the theories and language associated with it.

The employment of life skills coaching, executive coaching and business coaching is being heralded as the way to create organisations of the future. Anyone interested in achieving their best and staying ahead of the competition should read this book. Through the use of case studies, practical instructions and application guidelines, the authors have provided models, principles and techniques that enable professional coaches to achieve breakthrough results.

For the past ten years the authors, first as practitioners and then as educators, have worked closely with colleagues across the globe to develop coaching techniques that produce positive, measurable, lasting change.

This book builds upon the success of the authors' first general coaching reference The Complete Guide to Coaching at Work. This title focused on the nature of coaching, coaching models and frameworks, and the competencies for successful coaches.

Suzanne Skiffington and Perry Zeus have trained hundreds of coaches around the world. Through their internationally renowned coach training school, 1 to 1 Coaching School they have worked with established and new coaches, professionals and managers/leaders of organisations, consultants, groups and the academic community.

About the Author

Perry Zeus is an executive corporate coach, management consultant, management trainer and mentor. Suzanne Skiffington is a departmental clinical psychologist at the University of Q.L.D. She holds various tutoring and lecturing positions including guest lecturer at Sydney University on executive coaching. Both authors conduct Master Coach workshops in Australia, the US, Asia, New Zealand and the UK. They are both co-principals of the Coaching Resource Centre Hometown: Perry Zeus - Southport, Queensland Australia Suzanne Skiffington - Sydney, New South Wales Australia

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	68% buy the item featured on this page: The Coaching at Work Toolkit: A Complete Guide to Techniques and Practices 4.6 out of 5 stars (16) �10.66
	12% buy The Coaching Manual: The Definitive Guide to the Process, Principles and Skills of Personal Coaching 4.7 out of 5 stars (18) �8.47
	8% buy The Complete Guide to Coaching at Work 4.3 out of 5 stars (20) �5.97
	6% buy Co-active Coaching: New Skills for Coaching People Toward Success in Work and Life 4.7 out of 5 stars (11) �17.49

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Customer Reviews

16 Reviews

5 star:		(13)
4 star:		(0)
3 star:		(2)
2 star:		(1)
1 star:		(0)

Average Customer Review

4.6 out of 5 stars (16 customer reviews)

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Most Helpful Customer Reviews

24 of 24 people found the following review helpful:

5.0 out of 5 stars A fantastic resource for coaches, 25 Feb 2004

By A Customer

This book is a remarkably comprehensive resource for coaches. It examines the nature of change as well as the role of the coach as a change agent. It clearly articulates the stages of the coaching process. There is a wealth of assessments and profiles, numerous practical coaching techniques and importantly, the authors discuss the role of the coach's personality. Techniques and how to use them range from self-awareness exercises, problem-solving techniques and journalling.It is research-based,thorough and very readable. Highly recommended!.

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20 of 20 people found the following review helpful:

5.0 out of 5 stars Extremely resourceful, very accessible and practical book, 25 Feb 2004

By A Customer

Many coaching books tell us what we should be doing but not many supply us with valid methodologies and techniques to use. This book is brimming with models, techniques, assessments and procedures to conduct coaching sessions.The information is well researched and practical and the book is extremely well-written. It is a 'must' for practising coaches, regardless of their coaching specialty or whether they are working within an organization or have their own coaching practice.

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38 of 42 people found the following review helpful:

5.0 out of 5 stars Groundbreaking Reference Text, 21 Aug 2002

By A Customer

The 'Toolkit' is a highly professional, yet easy-to-understand reference book and includes a complete and very helpful glossary. The authors are the most respected coaching educators in the business world today. The professional coaching industry has evolved dramatically over the last two years and bears little resemblance to its fuzzy predecessor of the nineties. A lot of serious research and work has gone into this groundbreaking text book, and serious personal and organizational change can come from the use of the book.

The book brings together a complete listing of the major skills and techniques for organizational and personal coaches, and offers guidelines and instructions on how to employ them. The Toolkit provides processes, protocols, assessment instruments, forms, charts and checklists and examines the management practices of coaching. The text also details the changing nature and evolution of coaching, such as the increasing importance of specialization. To date, most available coaching books detail the standard practices of goal setting, action planning and some coaching interventions but they do not offer too many actual techniques that facilitate the desired change. Achieving measurable, sustainable outcomes isn't a matter of simplistic goal setting, personality profiling and cheerleading but requires the skilful use of validated, proven behavioral change methods and learning tools grounded in the behavioral sciences. In this book, these invaluable techniques are blue-printed and discussed, and then presented alongside case studies and exercises.

The success of any coaching program is dictated by the program's resources depth, scientific validity and measurability. This invaluable, well written and very accessible reference provides exact processes and details for achieving successful coaching outcomes and will find a place on the bookshelves of many coaches, consultants, trainers, HR professionals, learning institutions and corporations.

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Most Recent Customer Reviews

5.0 out of 5 stars Great Stuff
The book is very helpful and informative if you are new to coaching. It covers techniques on how to deal with emotions and certain scenarios where advice on how to deal with them... Read more

Published 6 months ago by Riyaz B

5.0 out of 5 stars A good reference book for coaches
The Coaching at Work toolkit is an excellent resource for business and executive coaches. This book and the author's other book The Complete Guide to Coaching at Work are full of... Read more

Published 18 months ago by Liz Makin

5.0 out of 5 stars A Very Valuable Toolkit
This highly informative book explains things about coaching which you cannot find elsewhere. I have shared the book with my colleagues involved in people development and all agree... Read more

Published on 4 April 2007 by Mark Thompson

3.0 out of 5 stars dull
This is a dull book to read. It was scoped as useful for managers- but I found it aimed at professional coaches. Havent used anything I read in it. Will probably ebay it. Read more

Published on 28 Nov 2006 by S. Damoglou

5.0 out of 5 stars an extremely valuable resource
This highly informative, easy-to-read book presents guidelines for numerous techniques for coaches. While the literature abounds with 'what coaching is' and 'how it is used',... Read more

Published on 26 Oct 2003

5.0 out of 5 stars A GREAT COACHING TEXT!
Coaching today is a demanding discipline and the busier-than-ever coach, trainer, consultant and manager needs smart, effective, validated tools and resources to ensure they are... Read more

Published on 23 Oct 2003

2.0 out of 5 stars Nothing special
Having seen the reviews below, I was expecting this to be a worthwhile addition to my collection of coaching books. Read more

Published on 21 Oct 2003 by deccabrown

5.0 out of 5 stars A highly professional reference book
The professional coaching industry has evolved dramatically over the last few years and bears little resemblance to its fuzzy predecessor. Read more

Published on 18 Sep 2003

5.0 out of 5 stars Groundbreaking Practical Reference Text
The 'Toolkit' is a highly professional, yet easy-to-understand reference book and includes a complete and very helpful glossary. Read more

Published on 14 Sep 2003

5.0 out of 5 stars The Science and Art of Professional Coaching
Today, the success of any coaching program is depended upon the program's resources depth, scientific validity and measurability. Read more

Published on 7 Sep 2003

› See all 16 customer reviews...

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