This is the best book on the ACTUAL PROCESS of coaching I have read to date.
Many of the books out currently spend so much time talking about the differentiation of coaching from mentoring or therapy, or wallowing in the ego of the author's achievements, or telling you how to find a coach, etc., etc., that I have tended to lose all interest before finishing them.
Jenny Rogers' book is a clearly written practical aid and spends most of the time talking about things we really need to know and understand about delivering the service of coaching.
I would say she knows a thing or two about the subject. I guess the fact that it (my edition) is published by the Open University Press shows that other people have noticed this also! Buy this if you're interested in becoming a coach or indeed already are one!