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Coaching Agile Teams: A Companion for ScrumMasters, Agile Coaches, and Project Managers in Transition (Addison Wesley Signature Series) [Paperback]

Lyssa Adkins
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Table of Contents

Foreword by Mike Cohn          xiii

Foreword by Jim Highsmith          xv

Acknowledgments           xvii

Introduction          xix

About the Author          xxv


Part I: It Starts with You         1

Chapter 1: Will I Be a Good Coach?         3

Why Agile Coaching Matters   4

The Agile Coaching Context   5

Let’s Get Our Language Straight   8

Move Toward Agile Coaching   9

An Agile Coach Emerges   15

Native Wiring   16

Make Agile Coaching Your Personal Expression   18

A Refresher   18

Additional Resources   19


Chapter 2: Expect High Performance         21

Set the Expectation   22

Introduce a Metaphor for High Performance   23

The Destination Never Comes   29

A Refresher   30

Additional Resources   30

References   31


Chapter 3: Master Yourself        33

Start with Self-Awareness   35

Recover from Command-and-Control-ism   40

Prepare for the Day Ahead   43

Practice in the Moment   46

Be a Model for Them   53

Support Yourself   53

Always Work on Yourself   54

A Refresher   55

Additional Resources   55

References   56


Chapter 4: Let Your Style Change          59

Agile Team Stages   60

Agile Coach Styles   64

Feel Free to Let Your Style Change   67

A Refresher   70

Additional Resources   70

References   70


Part II: Helping the Team Get More for Themselves          73

Chapter 5: Coach as Coach-Mentor          75

What Is Agile Coaching?   76

What Are We Coaching For?   77

Coaching at Two Levels   78

Coaching People One-on-One   83

Coaching Product Owners   97

Coaching Agile Coaches   107

Coaching Agile Managers   109

A Refresher   114

Additional Resources   114

References   115


Chapter 6: Coach as Facilitator          117

Wield a Light Touch   119

Facilitate the Stand-Up   119

Facilitate Sprint Planning   123

Facilitate the Sprint Review   128

Facilitate the Retrospective   132

Facilitate During Team Conversations   136

Professional Facilitator and Agile Coach   142

A Refresher   143

Additional Resources   143

References   144


Chapter 7: Coach as Teacher         145

Teach During the Team Start-Up   146

Teach New Team Members   169

Use Teachable Moments   170

Teach Agile Roles All the Time   170

A Refresher   180

Additional Resources   181

References   181


Chapter 8: Coach as Problem Solver          183

An Agile Problem Solving Rubric   185

Problems Arise and Are Sought   186

See Problems Clearly   192

Resolve Problems   196

A Refresher   200

Additional Resources   201

References   201


Chapter 9: Coach as Conflict Navigator          203

The Agile Coach’s Role in Conflict   204

Five Levels of Conflict   204

What Level of Conflict Is Present?   207

What Should You Do About It?   211

Carrying Complaints   217

Unsolvable Conflict   221

A Last Word on Conflict   225

A Refresher   226

Additional Resources   226

References   226


Chapter 10: Coach as Collaboration Conductor           229

Collaboration or Cooperation?   231

From Cooperation to Collaboration   232

Build Individual Collaborators   233

Surplus Ideas Required   238

Build the Team’s Collaboration Muscle   239

Reveal the Heart of Collaboration   251

A Refresher   253

Additional Resources   253

References   254


Part III: Getting More for Yourself           257

Chapter 11: Agile Coach Failure, Recovery, and Success Modes          259

Agile Coach Failure Modes   260

Where Do Failure Modes Come From?   261

Recover from Failure Modes   263

Agile Coach Success Modes   266

Practice, Practice   268

A Refresher   269

Additional Resources   269

References   270


Chapter 12: When Will I Get There?           271

Agile Coach Skills   272

Beyond a List of Skills   279

A Refresher   285

Additional Resources   286

References   286


Chapter 13: It’s Your Journey           287

Agile Coach Journeys   288

A Refresher   305

Additional Resources   305

References   305


Index           307

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