Clients, Pets and Vets: Communication and Management (Pocket Practice Guides) [Paperback]

Carl Gorman (Author), Hayley Albrecht (Illustrator)

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Product details

Paperback: 176 pages
Publisher: Threshold Press Ltd; illustrated edition edition (6 April 2000)
Language English
ISBN-10: 1903152046
ISBN-13: 978-1903152041
Product Dimensions: 21.6 x 13.4 x 1.4 cm
Amazon Bestsellers Rank: 850,922 in Books (See Top 100 in Books)

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Product Description

As a veterinary student approaches the end of training, and then starts that first job in practice, there is a sense not only of achievement and fulfilment but also of terror and self-doubt. Few of us will ever again be as knowledgeable about all aspects of the care, diseases and treatment of horses, cows, sheep, pigs, cats and dogs as we were at the time of graduation. Unfortunately, there is a seventh species to contend with: the clients. The easiest way to look good to clients and instill confidence in them is to be older, but most graduates are going to have to wait a while to achieve this. This book provides advice and food for thought in the pitfall-strewn field of client management. By approaching and discussing various aspects of client handling and behaviour, it should help readers deal with the greatest challenge in veterinary practice.

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