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Click: What We Do Online and Why It Matters [Paperback]

Bill Tancer
2.5 out of 5 stars  See all reviews (6 customer reviews)
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Book Description

5 Feb 2009

In one short decade, the internet has become a critical part of our everyday lives. In this timely new book, internet data analysis expert Bill Tancer makes sense of why this is, and reveals what our internet usage says about us and our future … because asking people what they do is never as reliable as watching what they do.

• Did the online community really "create" the Arctic Monkeys?
• Can we really predict the next winner of Strictly Come Dancing?
• Who are the new winners and losers in the world of MySpace, YouTube, Facebook and online poker?

In Click, Bill Tancer takes us behind the scenes into the massive database of online intelligence to reveal the naked truth about how we use the web, navigate to sites and search for information; he describes in unmatched detail explanations about our lives, our interests, our thoughts, our fears and our dreams.

As online directories replace the yellow pages, search engines replace traditional research and news sites replace newsprint, we live in an age in which we've come to rely tremendously on the internet for many purposes. Through our usage, we leave behind an amazing trail of information about ourselves - our "clickstream" - and the direction in which we are headed that Click exposes and explains here for the first time.


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Product details

  • Paperback: 320 pages
  • Publisher: HarperCollins (5 Feb 2009)
  • Language: English
  • ISBN-10: 0007277830
  • ISBN-13: 978-0007277834
  • Product Dimensions: 21.4 x 13.2 x 2.6 cm
  • Average Customer Review: 2.5 out of 5 stars  See all reviews (6 customer reviews)
  • Amazon Bestsellers Rank: 652,274 in Books (See Top 100 in Books)

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Review

"Bill Tancer is the king of measuring online research. And online research is the main street of the new world. Which makes Bill Tancer king of the world, or something like that."
Stephen J. Dubner, co-author of Freakonomics

From the Back Cover

British teenagers furiously search for "prom dresses" and "limousines" in advance of their end-of-year school balls.

A correct prediction, several weeks in advance of the final show, that Mark Ramprakash would be the winner of Strictly Come Dancing season 4.

Internet user behaviour around visits to the Arctic Monkeys' website from social networks and search engines drive the band to the top of the album chart.

What's going on here?

Click takes us deep inside the massive database of online intelligence to reveal the naked truth and unexpected insights about how we use the internet, navigate to websites, and search for information - and what that says about who we are.

In unmatched, utterly fascinating detail Bill Tancer describes observations about our lives, our interests, our thoughts, our fears and our dreams. He then shows how that behaviour can help businesses target consumer trends, especially since - counterintuitively - what many people do offline is very different from what they do online.


Customer Reviews

Most Helpful Customer Reviews
3 of 3 people found the following review helpful
By NeilC VINE™ VOICE
Format:Paperback
Bill Tancer, is the head of Global Research at Hitwise. His position means that he and his team have instant access to a huge sample of what people are searching for and looking at online at any time, and thus have their finger on the pulse of internet behavior. The book is a fairly easy read and well written enough to keep you moving through it, but ultimately you're left with the impression that it's all a little bit obvious.
The basic premise is that search terms and online indicators are a leading and virtually instant indicator of what people are looking at, what trends are forming etc. and thus can be used for a variety of purposes. For example helping retailers decide when to start promoting ranges (the prom dress example), predicting economic figures (used by hedge funds to arbitrage official announcements) and reality TV show outcomes (he predicts the winner of strictly come dancing) and looking at emerging trends. However, while the topics can be engaging, there is a real lack of insight. e.g. Rich, popular kids plan their prom dress months in advance while other kids are more price concious and buy closer to the event. Or, to predict the winner of a reality TV show, you need to filter out those internet searchers who are purely looking for pictures of the women. Hardly ground-breaking stuff!
If you're interested in this kind of trend analysis, I'd recommend Malcolm Gladwell's books, in particular The Tipping Point as these tend to have a higher level of interesting material and much more insight and "Ah!" moments to make them a more rewarding read.
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2 of 2 people found the following review helpful
1.0 out of 5 stars Utterly pointless 8 July 2010
By PaulE
Format:Paperback
I read this entire book hoping to find something that justified the second part of the tag line "why it matters".

Nothing this book shows matters to anyone, most especially internet marketers, unless they happen to be selling prom dresses. There is absolutely no insight or information applicable to anyone interest in selling or marketing online, or even if you have a general interest in web sites.

This books drowns in pointless dull "facts" none of which are useful, relevant or even interesting.

This can be summarised as "I am Bill Tancer. I work for Hitwise. I know lots of facts about data. Be sure not to sit next to me at a dinner party."
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2 of 2 people found the following review helpful
3.0 out of 5 stars Dry 4 April 2009
Format:Paperback
Nowhere near as interesting or entertaining as Freakonomics (Dubner & Levitt) but since I love data I was hooked & it's interesting to try and get your head around who uses the interenet, why and how. I read a friend's copy... would have been a little upset if I'd paid for it.
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