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Cisco Internetwork Troubleshooting Course Companion
 
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Cisco Internetwork Troubleshooting Course Companion [Hardcover]

Andrew Mason , etc. , Mark J. Newcomb , Thomas M. Thomas


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Thomas M. Thomas
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Amazon.co.uk Review

The authors of CIT: Cisco Internetwork Troubleshooting know how to find and squash bugs in complicated systems. Here, their bug-hunting environment happens to be Cisco Systems routers and the networks on which they operate, but the lessons you'll learn from Thomas, Newcomb, and Mason will serve you well beyond Cisco troubleshooting. Their explanations of Internetworking technologies are so precise and so patiently explained that a newcomer to Internet infrastructure could do a lot worse than to use this book as his or her introductory text.

The authors progress from basic troubleshooting concepts (divide and isolate, essentially), through the use of fault-finding tools (both hardware and software), and on through the essential troubleshooting commands that are built into Cisco's Internetworking Operating System (IOS) and other operating environments. Sections on troubleshooting particular kinds of network links--local area networks (LANs) and wide area networks (WANs) of various flavours--take a common tack. Each such section explains how a given connectivity technology (frame relay, X.25, or whatever) works in broad terms, then shows how various diagnostics work with the connectivity scheme. Readers get "enter this, get that" listings, plus commentary on those listings. Similar coverage goes to network protocols. --David Wall, amazon.com

Topics covered: Finding and fixing trouble in Internetworks that run on Cisco equipment. Specific commands and strategies for repairing LAN and WAN connectivity, as well as for protocols that carry information over those networks, appear here. Routing protocols, Cisco support resources, and everything else proscribed in the Cisco documentation of the Cisco Internetwork Troubleshooting exam (640-440) gets attention here.

Product Description

-- Written by Tom Thomas of NetCerts one of the most preeminent online Cisco sites. Online features of the book on NetCerts to include author interviews and online roundtables with authors that allow readers and authors to interact!
-- Each chapter includes a FAQ section that will aid in troubleshooting problem areas that readers may encounter on the job.
-- 500 + questions are included that reinforce material presented.
-- Real-world case studies, scenarios and actual configurations help the reader gain practical hands-on experience.
-- Visio graphic package provided on the CD as well as a Cisco icon package that allows students to draw different router configurations as they practice for the exam.

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Customer Reviews

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Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com:  12 reviews
14 of 14 people found the following review helpful
Perfect for the support exam (ccnp2) 26 Jun 2000
By A Customer - Published on Amazon.com
Format:Hardcover
I got this when it first came out on amazon, around the first of June, 2000. I started studying it & finally took the Support exam today. This book is all you need for the exam. Foreget Lammle's book - it is about 100 pages with 600 pages of filler. The longest router dump I saw in this was 6 pages - Lammle's had a lot of 15 page dumps. The book is filled with facts & examples that directly relate to the exam. It was obvious that the writers knew what they were talking about, had taken the exam, and knew exactly what was needed to pass the exam. In the middle of the test (very hard) I started to get [angry] because I swore that subjects werew not covered. When I went back & looked at the book after the test, I saw that they were covered. I also saw that if I had paid closer attention, the answer to the questions would have been obvious. It also has lots of tips for troubleshooting in my daily routine. Another benefit of the book is that it covers switching better than the Cisco switching book.
3 of 3 people found the following review helpful
This book is OK... 25 Sep 2000
By Rik Guyler - Published on Amazon.com
Format:Hardcover
I bought this book soon after its release in preparation for the Support 2.0 exam. While I expect editing errors in any technical book, this one seemed to have many more than the average. I enjoy a few errors as they tend to keep me on my toes, but this book just had too many as they became a nuisance.

As for the technical content, the book did a decent job. There are a few areas, such as ISDN (a large portion of the Support 2.0 exam), which were not covered in-depth enough. Being such an important study area, I expected better coverage here. As a result, I needed to bolster my studies from my BCRAN materials.

My last gripe is the CD. While I love to get a CD with my book, this one was entirely too frustrating to use. The book had numerous errors but the CD had a substantially higher percentage. The questions on the CD are the same as those included at the end of each chapter, so I preferred to use the paper form rather than the CD.

Overall, the book was decent. I felt reasonably well prepared with the exception of a couple of areas. I would have given this book 4 stars had it not been for the high number of errors and the very poor quality of the CD.

Rik

7 of 9 people found the following review helpful
Simply put this is one great book. 12 Jun 2000
By Michael J Woznicki - Published on Amazon.com
Format:Hardcover
Okay so you passed the CCNA exam and you're very excited, now what? You want to pursue the CCNP certification but are unsure of what to study. You want to make sure you get the best possible book for the greatest chance of passing first time around. Well CIT published by McGraw-Hill may be the choice.

The book is detailed in every topic. The authors have taken their expertise and put in a book that will have you troubleshooting Cisco networks in no time flat. Over 650 pages of examples to learn from along with questions, case studies and helpful hints are roiled neatly into one book.

The topics of methodology, tools and commands, diagnostic commands, LAN troubleshooting, Cisco Switches, WAN and WAN protocols, extensive coverage of TCP/IP, IPX, SPX and routing protocols along with ISDN and advanced trouble techniques makes this a great exam companion as well as a great desk reference.

Also there is a 30-page appendix covering the OSI model, which is great for other exams as well. The book has a cd-rom with over 200 practice questions as a companion for test taking. Overall the book exceeded my every expectation and is surely one for the technical library.


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