I bought this mug to use myself mainly due to it's capacity (half a litre of coffee in the morning!) and design and because it was a very reasonable price. However, upon receiving the mug I soon realised that mine was a poorly made item of 'seconds' quality.
The rim of the mug looked like it had been chipped in two places before it was glazed and the glaze was also bubbled in a couple of places on the side. Also be aware that this isn't a 'Churchill' branded item and is labeled 'Cath Kidston by Queen's Kitchen' on the base. Queen's Kitchen is however, a lesser known trademark of Churchill China.
Okay, it's a cheap mug however, had I bought this item as a gift for someone, I would have been embarrassed to give it to them.
I contacted Amazon and as usual, they were brilliant in rectifying the situation.