Although this product really looks the business, it seems to be flawed somehow. You might expect the silicone handles to not get as hot as the pan itself, but they do. Therefore, you can't actually handle the wok without using oven mitts. Other woks have a proper handle, so it is better to get one of those. In fact that's what happened, this item was returned and another wok was purchased. Amazon handled the situation effortlessly, as is usually my experience.