Purchased the Cast Iron Effect Parasol based on the good reviews late June. Unfortunately, I must've gotten a lemon. We haven't used it due to the bad weather this summer and we've been away. When we finally used it, the stand broke! Emailed customer service last week, didn't get a response. Called them today, they said it's been over 30 days. I asked whether this product has a warranty, and she said no. Please do not purchase from EBINARY if you decide to get this parasol base. I explained that I had called to see if we can resolve this issue before I write my review, and the lady said "Go ahead and write it, it's fine with us." It's good to know they take pride in their company, NOT!