I can't comment on other peoples problems as I did not have any. I bought this to replace my aging, expensive ink Lexmark. I have the white one which does look great, but will admit some hinges etc are a bit flimsy. But still better than others. Downloading and setting up the drivers did take a while compared to other manufacturers and the corner widget which is within the software for me was a bit useless and just in the way of my main screen (pc), so have stopped this from opening. It does print at good speed but does take a while to get started, i.e 15 seconds, but once my test sheet of paper came out, the text was sharp. My main intention for this was to print some of my high res images, and wow am I impressed, Seeing the results coming from the printers mouth (190gsm glossy paper) was eye watering sharp. The colours are spot on and so vibrant. One of my images are of a thatched roofed cottage and the thatch itself is mindbogingly sharp, no blur. Highly recommended for the photographer.