| Brand: | Canon |
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Product Description
5 x canon cartridges
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Customer Reviews
Most Helpful Customer Reviews
382 of 395 people found the following review helpful
People are being confused by a very questionable practice. What happens is they see the new product pictured above, which is excellent, and then they see the "new and used" price that is much cheaper. They order the products from the "new and used" section and then find that what they get is not what is in the pictures - instead they get a substitute. When challenged the sellers will say that they made it clear in *their* advert that the goods were "compatible", which is true; but it is essentially a game. They are not selling the product depicted "new" and they are not selling the product depicted "used", it is a completely different product that is intended to do the same job.
This problem is all over Amazon. The sellers of the substitute goods rely on the fact that people will not bother to argue the case, instead they will just accept what they get and move on.
Amazon have a policy that ONLY the goods depicted can be sold as "new and used", but the policy is not policed. Instead, if you don't like what you get you will have to rely either on the seller to relent and refund your money or you will have to press a claim through Amazon. I have done both of these in my time and sure, you get your money back one way or the other, but you will never get back the wasted time.
In this review I am not saying the substitute product is not good, it may be good, it is just NOT THE PRODUCT ADVERTISED on this page. Watch for this, it is becoming commonplace on Amazon. Observe the seller ratings and then see *why* they are low.
Regards
Adrian
This problem is all over Amazon. The sellers of the substitute goods rely on the fact that people will not bother to argue the case, instead they will just accept what they get and move on.
Amazon have a policy that ONLY the goods depicted can be sold as "new and used", but the policy is not policed. Instead, if you don't like what you get you will have to rely either on the seller to relent and refund your money or you will have to press a claim through Amazon. I have done both of these in my time and sure, you get your money back one way or the other, but you will never get back the wasted time.
In this review I am not saying the substitute product is not good, it may be good, it is just NOT THE PRODUCT ADVERTISED on this page. Watch for this, it is becoming commonplace on Amazon. Observe the seller ratings and then see *why* they are low.
Regards
Adrian
105 of 110 people found the following review helpful
Having bought compatible cartridges from outside Amazon marketplace, my Canon MP500 produced a number of untraceable error codes. What the suppliers of compatibles don't tell you is you have to swap the chips from your original Canon cartridges, which is beyond fiddly, and left me with ink up both arms by the end. Even then, the printer failed to recognise one of the cartridges, and said another was empty (though clearly it wasn't).
Yesterday afternoon (14:54) I gave up trying, and ordered some 'originals' off Amazon supplied by Quigleys, assuming there would be yet more catches.
No catches! - original, new, packaged Canon cartridges arrived less than 24 hours after I'd placed the order. My printer accepted them all first time without any problems.
My recommendation? Go for originals which only cost a few quid more, and save yourself a lot of hassle. Quigleys service was the best I've ever had off Amazon.
Yesterday afternoon (14:54) I gave up trying, and ordered some 'originals' off Amazon supplied by Quigleys, assuming there would be yet more catches.
No catches! - original, new, packaged Canon cartridges arrived less than 24 hours after I'd placed the order. My printer accepted them all first time without any problems.
My recommendation? Go for originals which only cost a few quid more, and save yourself a lot of hassle. Quigleys service was the best I've ever had off Amazon.
20 of 21 people found the following review helpful
I would like to reiterate CJ (London UK) comments. Toner ordered from Amazon seller Quigleys on Monday morning. received acknowledgement of order within seconds. Received e-mail from Quigleys that afternoon confirming toner had been despatched. Toner recived 9.00 on Tuesday.
Nobody can fault this service, it is very commendable. As CJ wrote, you
get exactly what's on the tin, genuine Canon products not compatible
cartridges.
Well done Quigleys!! I'll sing your praises
Nobody can fault this service, it is very commendable. As CJ wrote, you
get exactly what's on the tin, genuine Canon products not compatible
cartridges.
Well done Quigleys!! I'll sing your praises
Most Recent Customer Reviews
Genuine Canon
I have only used one company, and they have always sent genuine Canon. Maybe the other reviwers used someone different, as there are three options. errr... Read more
Published 6 months ago by M. bayley
Canon Printer Ink
It all arrive on time and was what I had ordered.
I haven't used these cartridges yet as I buy new ones before they run out as I don't want to be unable to print. Read more
I haven't used these cartridges yet as I buy new ones before they run out as I don't want to be unable to print. Read more
Published 7 months ago by Dr Michael A Briggs
great value for money
ordered 2 sets of these cartridges as so cheap, they arrived within approx 3 days, was very pleased with service and purchase, although one of the cartridges wouldnt work,... Read more
Published 20 months ago by fran
cartridges
found these cartridges to be of excellent value and quality and did exactly what it said on the label
Published 21 months ago by hotdog
I'm shocked....
Having read most of these reviews, I have to say I'm find it rather strange that almost everyone seems to have had a bad experience with this suppiler. Read more
Published 22 months ago by Vitality V
Misleading
I have only given this item a 1 star simply because the listing is very misleading and improper. The photo is of Canon cartridges and it says "set of 5 original ink cartridges for... Read more
Published on 29 April 2010 by Wynne Jones
The real stuff but very expensive
I like my Canon wireless printer but the genuine ink makes for high running costs.
Published on 8 April 2010 by Mr. F. Friedlos
Substute cartidges for 'original' is false advertising
I shall avoid these traders, having been caught by someone else and when I complained to Amazon they were of no help whatsoever, in fact they refused to help. Read more
Published on 5 April 2010 by CjW
Packaging spoils this item
Set of 5 Canon Original PGI-5BK & CLI-8BK to CLI-8Y [5BK, 8BK, 8C, 8M, 8Y] Black & Colour Cartridges
How can you review a standard product, one that is manufactured by... Read more
How can you review a standard product, one that is manufactured by... Read more
Published on 3 April 2010 by M Oliver
Good service
All arrived in order within a few days much easier than buying at a shop & cheaper
Published on 21 Mar 2010 by SEE
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