Most helpful critical review
5 of 5 people found the following review helpful
Good tent for fair weather.
on 30 May 2015
I had a spot of bad luck with this tent, but I'll start with the positives.
The tent is fairly easy to put up, though a spare pair of hands will come in useful due to the size and weight, and is roomy and light. The door options are great, giving you versatility when positioning. The bedroom is plenty big enough for three people plus luggage, and the living area can store anything else with room to spare. I particularly liked the sewn in groundsheet which keeps the bugs out, although the lack of loops to hang lamps overhead seemed an odd oversight. I didn't have much rain while I was away, so can't comment on how well it stands up to a downpour except to say I didn't find leaks a problem.
I did have an issue with windy weather, though. Being Wales, the wind picked up (at points) to about 17mph at its strongest, and the tent could not cope. Over the course of three days, four of the rings on the guy ropes snapped. I was able to bodge a repair by knotting the guy ropes in a loop, but I wasn't impressed considering this is not a cheap tent. On the fourth day (or rather night) a pole snapped completely, ripping a hole in the sleeve and rendering the tent uninhabitable. I slept in the car and cut my holiday short- very disappointing.
But there was a happy ending, of sorts! Within 24 hours of my returning home and emailing the company (with pictures of the damage) a refund was issued. Their customer service is excellent so, if you are unlucky (as I hope I was: most reviews here are very positive about the tent's ability to withstand British weather) you'll find them very helpful and understanding.
If it hadn't have been windy, I'd have given this tent a four. As it was, I'd give the tent a one, and the company a five.