| General | |
| Brand: | SmartEye |
Product Specifications
Technical Details
- Iphone and Mobile Phone remote view support, H.264MP compression,
- Built-in Pan/Tilt and night vision, Wireless, 2 way audio
- Motion Alarm including Google mail support FTP, alarm in/out port, up to 32GB SD support for recording
- settableBit rate: 128k to 2Mb/s
Product details
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Product Description
The NV530 Series Camera, is equipped with high-performance multimedia processor supporting the advanced mega-pixel technology, offers a cost-effective solution for mobile remote monitoring as well as indoor surveillance. The NV530 Camera enables users to receive the optimized, synchronized video and audio via a standard web browser or application software, as well as cellular phones anytime, anywhere. Users can directly use the IPhone built-in Safari browser to view the streaming video from the camera without the need to download and install additional applications.
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Customer Reviews
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Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com:
19 reviews
23 of 27 people found the following review helpful
What The...
3 Nov 2010
Amazon Verified Purchase
Purpose of purchase:
1) I travel a lot and want to see my baby even if I'm not home.
2) 2way audio was extremely important so I can here what my Nanny is saying and talk with her if needed.
3) Pan/Tilt
What actually happen:
with all the positive reviews I felt very confident with this item. I was told phone support was great! I don't know if those are actual people or part of the company that sold them. Let me tell you what really happen. The product was delivered ontime. When I opened the box, it had no name on it anywhere and the product did not look like the photo. In my mind, I thought this was the updated version so I was ok with that. After I plugged it in, I was looking for the 800 number for help. It turns out there is no 800 number with this model. They give you a mini CD to put in your computer and follow the directions. WHAT!!??? I spent 8 hours trying to figure this thing out and I just couldn't get it to work. I then called my brother-in-law whos a computer engineer. After he fiddled with it, he said that the camera is not compatable with Windows 7. Which, of course that's what I have.
Please PLEASE BE CAREFUL if you plan to purchase this unit. By the way, I also purchased the trendnet before this unit and that one is also not compatable with Windows 7. However they did have great customer support.
1) I travel a lot and want to see my baby even if I'm not home.
2) 2way audio was extremely important so I can here what my Nanny is saying and talk with her if needed.
3) Pan/Tilt
What actually happen:
with all the positive reviews I felt very confident with this item. I was told phone support was great! I don't know if those are actual people or part of the company that sold them. Let me tell you what really happen. The product was delivered ontime. When I opened the box, it had no name on it anywhere and the product did not look like the photo. In my mind, I thought this was the updated version so I was ok with that. After I plugged it in, I was looking for the 800 number for help. It turns out there is no 800 number with this model. They give you a mini CD to put in your computer and follow the directions. WHAT!!??? I spent 8 hours trying to figure this thing out and I just couldn't get it to work. I then called my brother-in-law whos a computer engineer. After he fiddled with it, he said that the camera is not compatable with Windows 7. Which, of course that's what I have.
Please PLEASE BE CAREFUL if you plan to purchase this unit. By the way, I also purchased the trendnet before this unit and that one is also not compatable with Windows 7. However they did have great customer support.
12 of 13 people found the following review helpful
Great Customer Service
26 April 2010
I purchased this camera for home use (indoors). The camera seems to have good picture quality and should work just fine for my application. I have installed it on my mac computer through an airport wireless network.
The instructions are very PC-oriented and not terribly clear. I am not a computer expert and struggled over the weekend getting it set up. I contacted the company for some technical support and spent quite a long time with David K. who very patiently walked me through all of the set-up screens. I have to give a full 5-stars for the customer support. All told, it took me about 1.5 hours to get it all set up, but now that it is done, I can put it anywhere in my house, monitor it from my computer or iPhone.
After initial set-up, things are looking very good.
The instructions are very PC-oriented and not terribly clear. I am not a computer expert and struggled over the weekend getting it set up. I contacted the company for some technical support and spent quite a long time with David K. who very patiently walked me through all of the set-up screens. I have to give a full 5-stars for the customer support. All told, it took me about 1.5 hours to get it all set up, but now that it is done, I can put it anywhere in my house, monitor it from my computer or iPhone.
After initial set-up, things are looking very good.
7 of 8 people found the following review helpful
No support - incomplete description
20 Jan 2011
Amazon Verified Purchase
The other reviews on this product looked good and it's quite likely the hardware is good, but there are some MAJOR problems with setup:
1) The box comes with no manual or paper documentation at all. It only comes with a mini CD which won't work in any system with a slot-fed CD drive (including virtually all macs).
2) There is no web site to support the product either, so you can't download the docs when you realize the mini CD is a big problem. (This is 2011 and it's a technology product. No web site? Really?)
3) Even once you get the files off the mini CD you will find out that the basic configuration tools are all PC-only (.exe files). This wasn't clear in the product listing.
4) With most IP cameras you'd imagine it'd be no big deal - you'd just connect it to your network and connect with a browser. No luck. By default, the device doesn't even pull an IP address from a DHCP server and the documentation doesn't tell you what (if any) default address it ships with. (I tried a network scan across 192.168.1.0/24. No luck.)
5) What the documentation DOES tell you is that you need ActiveX to use this device. Once again, all non-PC users are out of luck. (Does anyone still use ActiveX? Really?)
In short, if you are a windows user with a caddy fed drive and a lot of patience, this could be an OK device, though goodness help you if you ever need a firmware upgrade or anything like that since there is no product website. If you aren't a windows user, get something else.
1) The box comes with no manual or paper documentation at all. It only comes with a mini CD which won't work in any system with a slot-fed CD drive (including virtually all macs).
2) There is no web site to support the product either, so you can't download the docs when you realize the mini CD is a big problem. (This is 2011 and it's a technology product. No web site? Really?)
3) Even once you get the files off the mini CD you will find out that the basic configuration tools are all PC-only (.exe files). This wasn't clear in the product listing.
4) With most IP cameras you'd imagine it'd be no big deal - you'd just connect it to your network and connect with a browser. No luck. By default, the device doesn't even pull an IP address from a DHCP server and the documentation doesn't tell you what (if any) default address it ships with. (I tried a network scan across 192.168.1.0/24. No luck.)
5) What the documentation DOES tell you is that you need ActiveX to use this device. Once again, all non-PC users are out of luck. (Does anyone still use ActiveX? Really?)
In short, if you are a windows user with a caddy fed drive and a lot of patience, this could be an OK device, though goodness help you if you ever need a firmware upgrade or anything like that since there is no product website. If you aren't a windows user, get something else.
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