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CIM Coursebook: Delivering Customer Value through Marketing [Paperback]

Ray Donnelly , Colin Linton
3.6 out of 5 stars  See all reviews (5 customer reviews)
RRP: £24.99
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Book Description

16 Jun 2009 1856177181 978-1856177184
Butterworth-Heinemann's CIM Coursebooks have been designed to match the syllabus and learning outcomes of our new qualifications and should be useful aids in helping students understand the complexities of marketing. The discussion and practical application of theories and concepts, with relevant examples and case studies, should help readers make immediate use of their knowledge and skills gained from the qualifications.'
Professor Keith Fletcher, Director of Education, The Chartered Institute of Marketing

'Here in Dubai, we have used the Butterworth-Heinemann Coursebooks in their various forms since the very beginning and have found them most useful as a source of recommended reading material as well as examination preparation.'
Alun Epps, CIM Centre Co-ordinator, Dubai University College, United Arab Emirates

Butterworth-Heinemann's official CIM Coursebooks are the definitive companions to the CIM professional marketing qualifications. The only study materials to be endorsed by The Chartered Institute of Marketing (CIM), all content is carefully structured to match the syllabus and is written in collaboration with the CIM faculty.

Each chapter is packed full of case studies, study tips and activities to test your learning and understanding as you go along.

.The coursebooks are the only study guide reviewed and approved by CIM (The Chartered Institute of Marketing).
.Each book is crammed with a range of learning objectives, cases, questions, activities, definitions, study tips and summaries to support and test your understanding of the theory.
.Past examination papers and examiners' reports are available online to enable you to practise what has been learned and help prepare for the exam and pass first time.
.Extensive online materials support students and tutors at every stage.

Based on an understanding of student and tutor needs gained in extensive research, online materials have been designed specifically for CIM students and created exclusively for Butterworth-Heinemann. Check out exam dates on the Online Calendar, see syllabus links for each course, and access extra mini case studies to cement your understanding. Explore marketingonline.co.uk and access online versions of the coursebooks and further reading from Elsevier and Butterworth-Heinemann.

INTERACTIVE, FLEXIBLE, ACCESSIBLE
ANY TIME, ANY PLACE
www.marketingonline.co.uk

* Benefit from the Senior Examiner's hints and tips to ensure you pass first time!
* More than just a book: extensive online support for free at: marketingonline.co.uk
* Fully endorsed by the CIM (Chartered Institute of Marketing) to ensure delivers exactly what you need

Frequently Bought Together

CIM Coursebook: Delivering Customer Value through Marketing + CIM Coursebook: The Marketing Planning Process + CIM Coursebook: Project Management in Marketing
Price For All Three: £71.25

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Product details

  • Paperback: 286 pages
  • Publisher: A Butterworth-Heinemann Title (16 Jun 2009)
  • Language: English
  • ISBN-10: 1856177181
  • ISBN-13: 978-1856177184
  • Product Dimensions: 18.9 x 1.8 x 24.6 cm
  • Average Customer Review: 3.6 out of 5 stars  See all reviews (5 customer reviews)
  • Amazon Bestsellers Rank: 45,078 in Books (See Top 100 in Books)
  • See Complete Table of Contents

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Customer Reviews

3.6 out of 5 stars
3.6 out of 5 stars
Most Helpful Customer Reviews
8 of 8 people found the following review helpful
3.0 out of 5 stars Useful but poorly written 5 Jun 2010
By Bunyip
Format:Paperback|Amazon Verified Purchase
I purchased this book ahead of the exam and have found it a useful way of revising the key concepts. However, the book is predominantly theoretically based and would have benefited from more case-studies to bring the ideas to life. You would be wise not to rely on this book alone but to read widely around the subject matter (if time permits) to really gain a thorough understanding of the subjects covered.

A lot of the time reading this book was like wading through treacle. There were parts you stuck to but the going was tough! The writing style is convoluted and often repetitive and vague. Any book editors reading this review would be wise to run a spell-checker prior to bring out a new edition as it was riddled with typos throughout and diminished my view of CIM
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2 of 2 people found the following review helpful
3.0 out of 5 stars Typos everywhere 29 May 2011
Format:Paperback
A useful book when studying for CIM exams.
But poorly put together, (obviously in a hurry) as there are spelling mistakes, grammatical errors and sentences that make no sense all over this book.
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5.0 out of 5 stars Great text - perfect aid to study 27 Dec 2012
Format:Paperback
This text gives good coverage of the syllabus and, unlike many other marketing texts, is an 'easy read'. There are a few typos but overall it's a good quality study text.
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