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Customer Reviews

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on 28 October 2012
Bought as a replacement for an HP 2605dn that was suffering fading problems due to dust on the optics (curable by dismantling, cleaning and reassembly which I got down to about 3 hours but still fiddly and I couldn't justify the cost of new toner cartridges in case or a breakage during this somewhat delicate, not to mention time-consumting operation). Anyway, dead easy to instal with an Ethernet lead to the router so that all the PCs in the house can see the printer and fine quality and fast printing. Useful feature is the ability to print by sending documents as attachments to an HP-supplied email address. This means that you can print from a Smart-phone, for example. It's quite big for a domestic setting but is silent when not printing (having activated the sleep mode). High up-front costs but as we get through 10k pages or so a year the running costs will be lower long-term than smaller printers with lower toner capacity.
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on 17 May 2013
Bought this to replace a 5 year old 3800dn. We've been very happy with HP printers (unlike Epson and Lexmark!) and this new one is no exception. 50% faster printing than before. Bigger paper tray than before (holds a whole ream). Sleep mode is completely silent. Print quality is absolutely superb!!! Very important to us because we use this for publishing and sell the printed product.
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on 21 December 2014
Fantastic printer. Amazingly fast, does about 18-20ppm in duplex mode which is faster than my canon MFC8380 did in single-sided mode. Immaculate quality text, beautiful quality graphics, very good quality photographs, with hp-eprint you can email jobs to this printer from anywhere in the world and can set it to print from any tray (ensure tray 2 media type is set to 'any' if you want hp eprint to print to tray 2) and fully compatible with Apple air print so i can print straight from these as well. Totally silent in sleep mode and you can choose the delay before it sleeps. Comes with a full set of toners not the starter toners that many other companies provide. And a terrific price on amazon.
Delighted I got this. You will be too.
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on 4 November 2014
I have been purchasing HP laser printers for the last 20 years and purchased this one to run alongside our reliable CP3525dn work horse. This machine is very similar but does not match in terms of reliability. We feed the same Xerox 80gsm paper through both on a daily basis but the M551dn is constantly jamming on pick up from the larger tray 2 feeder and also in the fuser and manual feed.
Very disappointed and has tarnished my view of HP laser printers.
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on 27 July 2015
This is a replacement for a somewhat smaller laser printer also made by HP. Was somewhat loathe to get it but in the end the price and availability swung the decision. It has performed well and given super results, even photographs have been surprisingly good. Toner usage appears to be reasonable but is expensive. The printer is a little large for home use but if printing of some volume is needed it is an excellent choice.
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on 19 January 2015
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