Start reading Business and Professional Communication on your Kindle in under a minute. Don't have a Kindle? Get your Kindle here or start reading now with a free Kindle Reading App.

Deliver to your Kindle or other device

 
 
 

Try it free

Sample the beginning of this book for free

Deliver to your Kindle or other device

Sorry, this item is not available in
Image not available for
Colour:
Image not available
 

Business and Professional Communication: KEYS for Workplace Excellence [Kindle Edition]

Kelly M. Quintanilla , Shawn T. Wahl

Print List Price: £68.00
Kindle Price: £60.80 includes VAT* & free wireless delivery via Amazon Whispernet
You Save: £7.20 (11%)
* Unlike print books, digital books are subject to VAT.

Free Kindle Reading App Anybody can read Kindle books—even without a Kindle device—with the FREE Kindle app for smartphones, tablets and computers.

To get the free app, enter your e-mail address or mobile phone number.

Formats

Amazon Price New from Used from
Kindle Edition £60.80  
Paperback £61.20  
Kindle Daily Deal
Kindle Daily Deal: Up to 70% off
Each day we unveil a new book deal at a specially discounted price--for that day only. Learn more about the Kindle Daily Deal or sign up for the Kindle Daily Deal Newsletter to receive free e-mail notifications about each day's deal.

Book Description

Presenting an exciting new approach to teaching the core concepts and techniques of business and professional communication, Business and Professional Communication: KEYS for Workplace Excellence, Second Edition by Kelly M. Quintanilla and Shawn T. Wahl is organized in a way that best reflects the way that students transition from their student environment to their professional careers. Indeed, the fully updated second edition of this best-seller continues to focus on helping readers master the skills they need to move from interviewee to team member to leader, and provides unique coverage of some of the greatest challenges of today’s workplace, such as the negative impacts of technology and achieving work-life balance. Incorporating coverage of the latest cultural, economic, and technological developments in the business world, the authors cover communication must-know concepts and skills through the application of their Four Keys Process: Know yourself, Evaluate the professional context, Your communication interaction occurs, and Step back and reflect.

Product Description

Review

“The most impressive aspect of the book is the way the organization reflects the sequence of experiences the typical college graduate is likely to experience when entering the workforce: transition from school to work, from entry level jobs to more responsibility, from team member to leader, and even how to achieve a work–life balance.” (Randy Duncan 2012-12-03)

About the Author

Kelly M. Quintanilla is the Dean of the College of Liberal Arts at Texas A&M University-Corpus Christi. She earned her Ph.D. in Communication from the Pennsylvania State University in 1994, joining the A&M-CC faculty that same year. She was a Professor of the Communication for 16 years, teaching courses in Business & Professional Communication, Teamwork & Leadership, Organizational Communication, Public Relations, and Public Speaking. Additionally, she served as Department Chair/Program Coordinator in Communication from 2000-2009. Over the years, Dr. Quintanilla has received awards for her teaching, service, advising, and scholarship. She has also worked as an executive coach and an organizational communication consultant for a variety of industries. Although she loves her career, her greatest love is spending time with her husband, Anthony and daughter, Logan on the sunny beaches of the South Texas.

Shawn T. Wahl (PhD, University of Nebraska, Lincoln) is a professor of communication and head of the Department of Communication in the School of Communication Studies at Missouri State University (MSU). Prior to MSU, he served as head of the Department of Communication, Mass Media, & Theatre at Angelo State University and as the director of graduate studies at Texas A&M University, Corpus Christi. He is coauthor of The Nonverbal Self: Communication for a Lifetime, Business and Professional Communication: KEYS for Workplace Excellence, and Persuasion in Your Life and has published articles in Communication Education, Communication Research Reports, Communication Teacher, Journal of Family Communication, and Basic Communication Course Annual. Shawn served as editor of the Texas Speech Communication Journal and is an active member of the National Communication Association, the Central States Communication Association, and the Texas Speech Communication Association. In addition, Shawn has worked across the nation as a corporate trainer, communication consultant, and leadership coach in a variety of industries. Outside of his professional work, he enjoys spending time with his family and two Chinese pugs (Mia and Jake).


Product details

  • Format: Kindle Edition
  • File Size: 6593 KB
  • Print Length: 400 pages
  • Publisher: SAGE Publications, Inc; Second Edition edition (4 Jan. 2013)
  • Sold by: Amazon Media EU S.à r.l.
  • Language: English
  • ASIN: B00DL8X91U
  • Text-to-Speech: Enabled
  • X-Ray:
  • Word Wise: Not Enabled
  •  Would you like to give feedback on images?


More About the Authors

Discover books, learn about writers, and more.

Customer Reviews

There are no customer reviews yet on Amazon.co.uk.
5 star
4 star
3 star
2 star
1 star
Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com: 4.7 out of 5 stars  3 reviews
1 of 1 people found the following review helpful
4.0 out of 5 stars Four Stars 27 Dec. 2014
By jhood - Published on Amazon.com
Format:Paperback|Verified Purchase
This book was very helpful for my Principles of Finance class.
5.0 out of 5 stars Five Stars 28 Aug. 2014
By Ryan Randolph - Published on Amazon.com
Format:Paperback|Verified Purchase
Great Condition
5.0 out of 5 stars Five Stars 26 Sept. 2014
By Renald Norvil - Published on Amazon.com
Format:Paperback|Verified Purchase
Good
Were these reviews helpful?   Let us know

Customer Discussions

This product's forum
Discussion Replies Latest Post
No discussions yet

Ask questions, Share opinions, Gain insight
Start a new discussion
Topic:
First post:
Prompts for sign-in
 

Search Customer Discussions
Search all Amazon discussions
   


Look for similar items by category