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What's This India Business? Offshoring, Outsourcing and the Global Services Revolution
 
 
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What's This India Business? Offshoring, Outsourcing and the Global Services Revolution [Hardcover]

Paul Davies
4.0 out of 5 stars  See all reviews (4 customer reviews)

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Product details

  • Hardcover: 250 pages
  • Publisher: Nicholas Brealey Publishing (11 Mar 2004)
  • Language English
  • ISBN-10: 1904838006
  • ISBN-13: 978-1904838005
  • Product Dimensions: 23.1 x 15 x 2.5 cm
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (4 customer reviews)
  • Amazon Bestsellers Rank: 678,804 in Books (See Top 100 in Books)

More About the Author

Paul Davies
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Product Description

Director

"A practical handbook for companies considering whether and how to outsource to the sub-continent."

Economic Times

"A must read ... a fresh perspective, his andecdotes drive home his point and provide for some entertainment too."

Inside This Book (Learn More)
First Sentence
The Indian government says in its official plan for 2020: "Our vision of India in 2020 is of a nation bustling with energy, entrepreneur-ship and innovation. Read the first page
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Most Helpful Customer Reviews
2 of 2 people found the following review helpful
By SJ51
Format:Hardcover
This is a book I first came across a couple of years ago, when I was first getting involved in the idea of offshoring IT to India, and I found it very helpful indeed - it didn't just explain the concepts clearly, but gave some useful practical advice.

Once I got into my first experience of this type of work, I found I "outgrew" it a little, so moved onto some of the other texts out there, but for a newcomer to the field this is excellent and helpful reading.

And on re-reading, I started to see references and ideas that made much more sense once I had gained some real-life experience, so it is still relevant even to older hands in this game.

In terms of the more strategic aspects of where the whole global services revolution is going, I felt it was a touch superficial, but then again that wasn't what I bought it for, and I would imagine the same applies to most people who pick this up out of the many books now appearing on the subject.

All in all I recommend it to anyone looking at this subject from a practitioner's perspective, particularly those new to the it.
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1 of 1 people found the following review helpful
Format:Hardcover
Paul Davies has presented different ways of managing outsourcing projects in India, has discussed extensively the Indian culture characteristics, what points of communication need attention and what are the sensitive bits of outsourcing management within India.

The book is highly commendable since he has combined years of experience and expertise to define how an organisation outside India can develop an outsourcing plan within India, what are the issues to be faced and addressed and how to complete such an outsourcing project. Davies provides good advise on decision making which is essential to organisations with no past experience in project management in India.

I would highly recommend the book to IT professionals and organisations seeking expert advise on how, why and under which conditions to outsource to India.
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3 of 4 people found the following review helpful
Good read 27 Mar 2005
Format:Hardcover
This is a great book for people heading out to India for the first time. It gives a snapshot of many of the Authors experiences and is is a valuable tool in understanding the Indian mindset.
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