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Business Data Communications and Networking 7th Ed. [Hardcover]

Jerry FitzGerald , Alan Dennis
4.3 out of 5 stars  See all reviews (3 customer reviews)

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Book Description

21 Aug 2001 047139100X 978-0471391005 7th Edition
Balances the technical and managerial aspects of data communications. The goal is to strike a balance between understanding how networks operate and how to successfully apply them.
∗ "Real Life" examples used throughout the text. The use of networks has become more complex over the past few years. The text contains dozens of examples in Management Focus Boxes that shows how real organizations are using telecommunications and networking.
∗ Coverage of all the important topics in data communications is included in the text. The critical technology and/or network management issues are covered.
∗ Network Protocols coverage––TCP/IP.

Product details

  • Hardcover: 480 pages
  • Publisher: John Wiley & Sons; 7th Edition edition (21 Aug 2001)
  • Language: English
  • ISBN-10: 047139100X
  • ISBN-13: 978-0471391005
  • Product Dimensions: 24 x 18.6 x 2.3 cm
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (3 customer reviews)
  • Amazon Bestsellers Rank: 3,466,851 in Books (See Top 100 in Books)
  • See Complete Table of Contents

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Product Description

From the Back Cover


With each new edition, Jerry FitzGerald and Alan Dennis′ BUSINESS DATA COMMUNICATIONS AND NETWORKING has helped students stay on the cutting edge of data communications and networking technologies. Updated with the latest advances in the field, this Seventh Edition features new sections on wireless technologies, VPNs, and security technologies, as well as a new chapter on the Internet covering the structure of the Internet, POPs, gigaPOPs, and Internet 2. This edition also features minicases that challenges students to apply the concepts covered in each chapter. 

About the Author

Dr. Jerry FitzGerald is the principal in Jerry FitzGerald & Associates, which he started in 1977.  While at this firm, he has gained valuable experience in risk analysis, computer security, audit and control of computerized systems, data communications, networks, and systems analysis. He received his Ph.D. in business economics and master′s degree in business economics from the Claremont Graduate School, and MBA from the University of Santa Clara, and a B.A. in industrial engineering from Michigan State University.

Dr. Alan Dennis holds the John T. Chambers Chair of Internet Systems in the Kelley School of Business at Indiana University. Dr. Dennis has won numerous awards for teaching data communications and networking and for his research on collaboration and the Internet. He is an Associate Editor for MIS Quarterly and serves as the Executive Editor for MIS Quarterly Executive. He received his Ph.D. in management information systems from the University of Arizona, his MBA from Queen′s University in Ontario, and his Bachelor of Computer Science from Acadia University in Nova Scotia.

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Customer Reviews

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4.3 out of 5 stars
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Most Helpful Customer Reviews
1 of 1 people found the following review helpful
5.0 out of 5 stars Brilliant Introduction To Business Networking 25 April 2001
By A Customer
This book (6th edition), is up-to-date, informative and very easy to understand. The book contains plenty of examples, diagrams to aid the text, along with useful practical applications and the author's opinions on how the industry is moving. Out of all the general business networking books I have read so far, this book is by far the best...
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5.0 out of 5 stars Detailed and effective book 22 April 2011
I bought this book for 1p from USA and it arrived within 2 weeks; brilliant information provided within it and provides a lot of details which are not overally technical when being explained therefore any reader can enjoy it.
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0 of 1 people found the following review helpful
3.0 out of 5 stars way behind its times 16 July 1998
By A Customer
This book is very detailed and a novice in the telecommunications field will understand it. The diagrams are very clear and easy to understand. Now the bad part. It was published in 1996 which means all the data is from 1995. This book is being used at San Jose State University but only for the next semester (Fall '98), which hopefully means a new version will be coming out. The telecommunications industry is changing every time you see the Cal Trans guys digging up the road installing new cables and wires!!
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Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com: 3.5 out of 5 stars  14 reviews
11 of 12 people found the following review helpful
5.0 out of 5 stars why others hate this book--and why they're wrong 31 Oct 2001
By Robert Nagle - Published on Amazon.com
This book is the ideal book for the novice networking geek wanting a general overview of communications technologies.
I just finished reading with some dismay the avalanche of negative complaints about the book. I haven't read the 7th edition, but I read the 6th edition and have a sense about the book (and by the way, note that amazon many comments are directed to that edition and not the most recent), and I have a pretty good handle on what the book is like. It looks like a school textbook because that's what it is. It's sort of boring-looking, and it even has exercises and case studies. When reading it, one is tempted to think that information is watered down, or the book is out of date or that it is useless. Because the book doesn't give a step-by-step account of how to do things, one is tempted to think it's not a good book.
But initial impressions are deceiving. When I read the 6th edition in 1999, I initially felt precisely the same way about the value of this book. (I suspect most of the negative comments here came from people who had it forced on them by a teacher for a class). The book does NOT teach you how to network or how to configure TCP-IP or how to set up your home network. What it does instead is treat pretty thoroughly communications technologies, protocols, packet technology, switches, error-checking, backbone. It discusses everything very simply and in very clear language. Also, it covers the diversity of technologies out there, including many legacy ones (and the reader may initially see this as a sign that the book is out of date--the reverse is true; this legacy information is often hard to find in a single place).
I have bought several books on linux networking, home networking, windows networking and computer security, and I can safely say that this book contains lots of stuff you don't find elsewhere.
The writing style is rather bland (I'll admit), and some of the cases studies are not that challenging. Also, it's frustrating to read because it doesn't provide any OS-specific info. That is not necessarily a disadvantage. A lot of the OS-specific books become fixated on one particular implementation, and don't do a good job talking about general things like protocols. But this book does that very thoroughly; it has great diagrams, a very logical flow and a way of making the most difficult concepts seem crystal clear. (I feel I can comment on this; I work as a technical writer and instructional system designer).
One concern I have is that the 7th edition might not contain enough information about wireless or ipv6 (in the 6th edition, they were not covered very well, but hey, it came out in 1998). I suspect the 7th edition will include significantly more information.
I'll be the first to admit that reading this book alone won't teach you how to do that home network (for that I'd recommend "networking by example" by barry press) The book doesn't give you an immediate payoff; on the other hand, I can safely say that over my two years working at dell, I've been pleasantly surprised how useful the information turned out to be (especially the stuff about error checking and data transfer.
So, to the students out there who are griping about this "useless" and overpriced book assigned to them, watch out; in two or three years you may be singing a different tune.
IN SUMMARY: You'll need another book about OS Networking, but this book will give a thorough overview on lots of things.
8 of 8 people found the following review helpful
3.0 out of 5 stars Over-priced, but a good read 11 Aug 1999
By marshalg@home.com - Published on Amazon.com
I was required to purchase this book at LSU for a class. It contains great information, but like many books chosen by professors it is sorely over-priced for information that can be learned from much cheaper reference books. Lose two stars for ripping off poor students.
5 of 5 people found the following review helpful
4.0 out of 5 stars Good Book Too Expensive 10 July 1999
By A Customer - Published on Amazon.com
This book goes through many topics from bandwith speeds to frame relay. It, however, does not cover current trends as much as it should. There are plenty of $40 - $50 dollar books that cover the majority of the topics found in this book. The book is nice but not the price.
3 of 3 people found the following review helpful
5.0 out of 5 stars This is my 2nd review... 31 Jan 2002
By DP - Published on Amazon.com
Well, I must confess... I wrote my first review BEFORE reading any other reviews. Wow - after reading the others, I started thinking "I MUST HAVE BEEN READING A DIFFERENT BOOK!" Well, that is exactly the story. My review is of the 7th edition and I specifically went looking for the grammatical errors and the packet-switching complaints and all the other complaints, one-by-one. You know what? HOOEY!! All the problems others speak of in the 6th edition have been corrected and improved upon! This is a good book! I liked Mr. Nagle's review and the only negatives he mentions were mere weaknesses that have been beefed up. So, I still say this is a book that you'll find useful if you read it. If you want to peruse it, looking for tips and tricks on setting up your own network, then I say this is NOT the book for you - I'd look for the networking for dummies. (I'm not trying to be flipant, either. Those books only have the tips of the icebergs and are great for perusing - kinda like a cliff's notes.)
I say you will like the improvements over whatever the 6th edition missed (or messed up).
10 of 13 people found the following review helpful
2.0 out of 5 stars Full of Contradictions and Misstatements 28 Nov 2000
By "europamoon100" - Published on Amazon.com
It is rather surprising that this textbook is in iths 6th edition and that it is so full of misstatements and contradictions in almost every chapter. Chapter 6 is probably the worst. I am teaching from this text at a community college as an adjunct, and hence I had no input into the choice of this book. I am constantly having to type up lists of corrections to hand out to my students! Some of the errors are frankly laughable. Also, the authors do not provide an "errata" list on the Web page for this book (at Wiley Publishers), like so many authors do nowadays, recognizing the probability of errors in a textbook like this on a complicated subject.
Now, upon very close reading, I can see how so much contradictory information got into this book: There were two authors who worked on different chapters and/or sections, but they did not work closely with each other to keep from contradicting each other. The editors did a poor job in recognizing contraditions. And it seems that no one worked on providing continuity in the textbook. In the Preface, the authors thank their reviewers for their assistance, but they openly admit that this was done "often under short deadlines".
The worst mistake in the entire textbook is Chapter Eight (page 237), where they state: "Second, unlike bridges, switches don't learn addresses; switches need to have addresses defined explicitly." (They are speaking of switches that are used in LANs.) As we should well know, this kind of switch learns its address table, just as a bridge does. Could it be that the authors have confused a regular (Layer 2) switch with a Layer 3 switch?
Here is a key concept that it not presented well: There is poor coverage in this textbook about how data packets are sent from one protocol layer to the next by adding/removing headers and trailers to the data packet, and leaving what was given to them otherwise unchanged.
There are frequently concepts that are used without being clearly defined or explained. For example, it is very difficult to find out about packets or packet-switching. Shouldn't this important topic be explained in Chapter 1 or Chapter 2?
Anyway, I do not recommend this textbook at all, and I have selected a better one for the next semester. Interesting thing is that this is a textbook that was poor in the second edition, but the new third edition is an Order of Magnitude improvement over the previous one.
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