Tools and techniques to make Business Continuity, Crisis Management and IT Service Continuity easy. If you need to prepare plans, test and maintain them, or if you need to set up DR or Work Area Recovery; then this book is written for you. The Business Continuity Desk Reference is written in simple language but is useful to both experienced professionals and newbies. Inside you'll discover: - The key concepts; explained in simple terms. - How to quickly assess your Business Continuity so that you can focus your time where it matters. - How to complete a Business Impact Assessment. - How to write plans quickly that are easy to use in a disaster. - How to test everything so that you know it will work. - How to assess any third party dependencies. - How to make sure that suppliers are robust. - How to meet customer, audit and regulatory expectations. - Get your hands on tools and templates that will make your life easy and make you look great. - Understand what other people do and how to delegate your work to them to make your life easier!