Product Description
All managers of people have a responsibility for getting the very best possible performance from their staff. From a business's perspective, gaining excellent performance from its people clearly translates into better performance of the business. From a motivational point of view, the majority of managers spend too much time directing and too little time motivating and developing those that work for them. Regular one-to-one coaching can help managers really understand their staff and ensure they get the very best performance from them.
This book provides a simple yet comprehensive approach to coaching in the workplace described using a step-by-step process from A through to F. In addition, it explains many of the supporting skills such as questioning, listening and goal setting - all of which are essential skills for coaching but also extremely useful stand-alone skills for all managers to master.
Foreword by Graham Gooch.
From the Publisher
The whole series is designed to save learning time and guaranteed to give the best value. This proven approach to learning computers is now being offered to develop other professional skills.
Written in a jargon-free, easy-to-follow style with helpful graphics, the In Easy Steps books explain everything you need to know to develop your skill-set effectively.