This book is unique in that it is a step-by-step guide for a secretary to initiate and implement a business partnership model with his or her boss. The four stages of the partnership model are, tell, explain, consult, and empower. Wisinski explains each stage in detail including when the partnership model needs to be set aside for a particular project or task.
The book is full of helpful questionnaires that guide you through analyzing your boss, your work place culture and your own strengths. Wisinski says, "Work values carry with them unstated expectations of others; that is, unconsciously, we expect others to see things the way we see them. More specifically, your boss probably expects you to understand and act in accordance with his or her values."
However, knowing your bosses work style may not be that easy to figure out. Wisinski provides six questions that help isolate your bosses 'unstated expectations.' So what do you do with the results? "Ask yourself the critical question: Where are you willing to adapt your work values to fit the values your boss has without losing your individual sense of self?"
"Persuading and Influencing Your Boss" is one of the best chapters in the book. Wisinski says, "Think of persuading and influencing as a negotiation process." The chapter explains how to prepare for the discussion, present your idea, ask for a reaction, ask questions, identify areas of common agreement, develop alternatives and determine an action plan.
The last chapter may be worth the price of the book, "Managing Conflict With Your Boss (and Others). Wisinski identifies five methods of managing conflict and then explains which one to use depending on the conflict and the personalities involved.
"Building a Partnership With Your Boss" is an easy read, but don't hurry through it. If you take the time to fill out the questionnaires and do the exercises you may find that you'll become a more effective and valuable employee - and enjoy your work more than you ever thought possible.