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Building Great Customer Experiences
 
 

Building Great Customer Experiences (Hardcover)

by Colin Shaw (Author), John Ivens (Author) "Why do Dell Computers have signs around their Round Rock offices near Austin, Texas stating 'Customer Experience - Own It'? ..." (more)
4.4 out of 5 stars  (13 customer reviews)
RRP: £25.00
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31 used & new available from £10.00
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Paperback (2Rev Ed) £19.99 £13.60 24 used & new from £5.15
 
   

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Product details

  • Hardcover: 240 pages
  • Publisher: Palgrave Macmillan; New title edition (13 Sep 2002)
  • Language English
  • ISBN-10: 0333990137
  • ISBN-13: 978-0333990131
  • Product Dimensions: 23.4 x 16.4 x 2 cm
  • Average Customer Review: 4.4 out of 5 stars See all reviews (13 customer reviews)
  • Amazon.co.uk Sales Rank: 225,994 in Books (See Bestsellers in Books)
    (Publishers and authors: Improve Your Sales)
  • Other Editions: Paperback (2Rev Ed) |  All Editions

  • See Complete Table of Contents

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