I purchased the book as I have recently started assessing ITQ and wanted to find a book that would help my candidates understand what is required of them. The book is written in an approachable style with plenty of screen shots to guide the candidate through using differing software. It caters for the absolute beginner and step by step builds knowledge that is required for the NVQ Level 2. For those who already have some knowledge of using software they can skip the opening, saving and closing file sections and hone in on their weak areas.