This a very straightforward, easy to read and understand book. No fancy tricks, just simple well structured advice. The key facets presented are: Building Rapport; Focused Listening; Effective Questioning; and Constructive Feedback. If you are in management at all you already know most things covered in this book, but it's presented in such a way to help you apply it well and far more consistently.
We can all be guilty of 'solutionising'; however, if you want to empower your team and build 'strength-in-depth', then this book will be the reminder you need to give people the space they need and help them take ownership of the problem and solution. Many useful, lightweight examples are given to expand on the points.
A really good book and well worth the time (and money) to read.