I really like this bag for the versatility. I have found it to work fantastically well for trips up to 5 days. When there is a need to pack multiple business suits, I tend to opt for a larger bag. But, my usual 1 sports coat with some jeans business trips of late have given this bag a ton of use. It is excellent for packing clothes, cords, business cards, notepads, iPod(s), iPad(s), and up to a 15" laptop. Thankfully I haven't needed to pack a projector as that might be a little much. But without the projector, this bag is incredible as the only bag carried on short trips.
I have two issues with the bag that stopped me from giving it a 5 star rating.
1. The wheels easily get caught in sidewalk cracks and floor imperfections. On a perfectly flat surface, the wheels spin quickly and don't put any drag on your arms (imagine the annoyance of a "slow" bag when running to catch a plane). But when it gets caught.... see point 2....
2. The extending handle is starting to show significant signs of wear due to the number of times I've had to jerk the case to stop it from getting caught in a sidewalk crack or some other imperfection in the flooring it is rolling on
I have a feeling I will need to contact Briggs & Riley about a replacement arm in the future. I can see where it is going to break off after a few more trips. If B&R is reading this, I would suggest looking at the wheel system Thule employs - those wheels can roll over anything.