The box that it ships in is gigantic! There's a normal sized Breville box, inside a very large brown Amazon.co.uk box, with lots of brown paper padding. I suppose the packaging is protective, and necessary. (It's all recyclable). I was surprised by how light the box felt.
The kettle itself looks beautiful; the design is also very functional. I love that the handle doesn't get hot, or very warm, even. It does a remarkable job of heat insulation - far better than any kettle that I have seen.
(I'm comparing it to a swanky Siemens Porsche kettle, that I've used in the home of a wealthy acquaintance - that looked good, but was not very functional)
The handle is a great size and shape; pouring is very easy. (I can be little clumsy so this is a very welcome feature).
I love that you don't have to keep unplugging and replugging the power cord; you just rest it on the base, at any angle.
The sound that it makes when boiling is very relaxing/soothing, to me.
The bottom line: It looks classy, is highly functional. Highly recommended.