We were looking for a good quality toaster built to last, so firstly we fell for the hype and purchased a Dualit...what a joke! the quality was bad and so was the toast! we then found the Breville, it looked great and the few reviews we read were good, so we went for it. Wow it's big, were our first thoughts, but that was not a problem, the build quality was great and it toasts evenly and to the same brownness each and every time I find I do need to turn it down when I am toasting 4 slices e.g. for 2 slices I go for No3 setting but with 4 slices, I'll set both sides at No2. We've had the toaster for about 6 months now and are very happy with it.