With their follow up to Brand Anarchy, Stephen Waddington and Steve Earl once again provide sound advice in #BrandVandals about what can happen to your brand, due to social media and exactly what to do. This sort of advice would normally cost thousands, and they have also included multiple real-world examples of #BrandVandals at work. If you work in marketing, public relations or as an executive, this book is required reading.--Andrew Grill Partner, IBM Interactive at IBM, and leading social business blogger
An uncontrolled Internet firestorm can destroy a brand s reputation in days. This book will give communications teams a fascinating insight in how online attacks, warranted or unfounded, can best be managed. --Jonathan Prynn, The Evening Standard
There was a time, relatively recently, when marketers assumed that the brand was defined by all the things they said about their company, its products and services. Today, the brand is defined by all the things other people say, in conversations online and off. #BrandVandals seeks to demystify this intimidating new environment and to examine the opportunities for brands that are prepared to embrace transparency, authenticity and genuine dialogue with their consumers. -- Paul Holmes Editor, The Holmes Report
An insightful overview of the modern comms landscape…(Brand Vandals) gives readers the ammunition they need to plead the case for social media investment, setting out top-level principles behind not just engagement but online measurement and planning. A key element that distinguishes Brand Vandals is the focus it places in internal comms. The book recognises that the most dangerous 'vandal' could come from within an organisation and sets out broad steps on how to engage colleagues to become a brand asset…this engaging read teaches us that for major brands, it is not a case of whether the storm hits, but when. --PRWeek
With their follow up to Brand Anarchy, Stephen Waddington and Steve Earl once again provide sound advice in Brand Vandals about what can happen to your brand, due to social media and exactly what do to. This sort of advice would normally cost thousands, and they have also included multiple real-world examples of brand vandals at work. If you work in marketing, public relations or as an executive, this book is required reading. --Andrew Grill, London Calling
The authors continue the story here with the brand vandals going one step further; mobilising themselves, and the Internet, to wage war on organisations and willfully cause lasting reputational damage.
For the organization, engagement isnât an option â itâs a necessity. Brand vandals are forcing a level of dialogue that organisations, public and private, have never had to contemplate before.
Smart organisations are helping to define the future of modern brand communication by retooling their public relations and communications teams to truly get to grips with the challenge of engaging audiences in a 24/7 conversation that not only answers criticism, but positively rebuilds corporate reputation.
Is your organisation ready for the brand vandals?