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The Brand Gap: How to Bridge the Distance Between Business Strategy and Design : a Whiteboard Overview
 
 
The Brand Gap: How to Bridge the Distance Between Business Strategy and Design : a Whiteboard Overview (Paperback)
by Marty Neumeier (Author)
4.5 out of 5 stars  (2 customer reviews)
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Product Description
Product Description
The second edition features a 220-term brand glossary and a premium softcover binding.

THE BRAND GAP is the first book to present a unified theory of brand. Whereas most books on branding are weighted toward either a strategic or creative approach, this book shows how both ways of thinking can unite to produce a charismatic branda brand that customers feel is essential to their lives. In an entertaining two-hour read youll learn:

 a new definition of brand
 the five essential disciplines of brand-building
 how branding is changing the dynamics of competition
 the three most powerful questions to ask about any brand
 why collaboration is the key to brand-building
 how design determines a customers experience
 how to test brand concepts quickly and cheaply
 the importance of managing brands from the inside

FROM THE BACK COVER

Not since McLuhans THE MEDIUM IS THE MESSAGE has a book compressed so many ideas into so few pages. Using the visual language of the boardroom, Neumeier presents the first unified theory of brandinga set of five disciplines to help companies bridge the gap between brand strategy and customer experience. Those with a grasp of branding will be inspired by the new perspectives they find here, and those who would like to understand it better will suddenly get it. This deceptively simple book offers everyone in the company access to the most powerful business tool since the spreadsheet.

The surprise book of the year! John Moore, Fast Company

The first book on brand that seems fresh and relevant. Ric Grefe, executive director of AIGA, the professional association for design

A pleasure to read.David A. Aaker, author of BRAND PORTFOLIO STRATEGY and BUILDING STRONG BRANDS

Cuts to the heart of what brand is all about. Susan Rockrise, worldwide brand director, Intel

Read this book before your competitors do! Tom Kelley, general manager, IDEO

FROM THE INSIDE FLAPS

A pleasure to read. THE BRAND GAP consistently provides deep, practical insights in a light, visual way. Discover the power of imagery and the role of research in building a heavy-duty brandwithout the heavy-duty reading. David Aaker, author of BRAND LEADERSHIP and BUILDING STRONG BRANDS

Finally, a book that cuts to the heart of what brand is all aboutconnecting the rational and the emotional, the theoretical and the practical, the logical and the magical to create a sustainable competitive advantage. Susan Rockrise, Worldwide Brand Director, Intel

In THE BRAND GAP, Neumeier reminds us that the ultimate moment of truth for all brands is the customer experience. Customer perceptions trump our own perceptions. Kurt Kuehn, senior VP of worldwide marketing and sales, UPS

This is not just another book on brand. This is the ONLY book youll need to read in business, engineering, and design school. Clement Mok, design entrepreneur

A well-managed brand is the lifeblood of any successful companyand Neumeier shows us exactly how to do it. Read this book before your competitors do! Tom Kelley, general manager of IDEO, co-author of THE ART OF INNOVATION

 THE BRAND GAP couldnt be more timely. Just when were at our most skeptical about corporate motives, along comes a book that shows how to evaluate and develop a brand in a straightforward and honest manner. David Stuart, co-founder of The Partners, co-author of A SMILE IN THE MIND

Must-reading for anyone who wants to understand how their business strategy will succeed or fail when put to the ultimate test: Do customers perceive a difference thats desirable? Steve Harrington, director of strategy and operations, Hewlett-Packard

The book slices like a hot knife through all the turgid, pseudo-academic nonsense that surrounds branding. Its now on the course list for my graduate students, and new members of my team at Ogilvy get a copy with their training materials. Brian Collins, executive creative director, Ogilvy & Mather Worldwide





Synopsis
The second edition features a 220-term brand glossary and a premium softcover binding. THE BRAND GAP is the first book to present a unified theory of brand. Whereas most books on branding are weighted toward either a strategic or creative approach, this book shows how both ways of thinking can unite to produce a "charismatic brand"--a brand that customers feel is essential to their lives. In an entertaining two-hour read you'll learn: / a new definition of brand / the five essential disciplines of brand-building / how branding is changing the dynamics of competition / the three most powerful questions to ask about any brand / why collaboration is the key to brand-building / how design determines a customer's experience / how to test brand concepts quickly and cheaply / the importance of managing brands from the inside FROM THE BACK COVER Not since McLuhan's THE MEDIUM IS THE MESSAGE has a book compressed so many ideas into so few pages. Using the visual language of the boardroom, Neumeier presents the first unified theory of branding--a set of five disciplines to help companies bridge the gap between brand strategy and customer experience.Those with a grasp of branding will be inspired by the new perspectives they find here, and those who would like to understand it better will suddenly "get it.

" This deceptively simple book offers everyone in the company access to "the most powerful business tool since the spreadsheet." "The surprise book of the year!" --John Moore, Fast Company "The first book on brand that seems fresh and relevant." --Ric Grefe, executive director of AIGA, the professional association for design "A pleasure to read."--David A. Aaker, author of BRAND PORTFOLIO STRATEGY and BUILDING STRONG BRANDS "Cuts to the heart of what brand is all about." --Susan Rockrise, worldwide brand director, Intel "Read this book before your competitors do!" --Tom Kelley, general manager, IDEO FROM THE INSIDE FLAPS "A pleasure to read. THE BRAND GAP consistently provides deep, practical insights in a light, visual way. Discover the power of imagery and the role of research in building a heavy-duty brand--without the heavy-duty reading."--David Aaker, author of BRAND LEADERSHIP and BUILDING STRONG BRANDS "Finally, a book that cuts to the heart of what brand is all about--connecting the rational and the emotional, the theoretical and the practical, the logical and the magical to create a sustainable competitive advantage.

" --Susan Rockrise, Worldwide Brand Director, Intel In THE BRAND GAP, Neumeier reminds us that the ultimate moment of truth for all brands is the customer experience. Customer perceptions trump our own perceptions." --Kurt Kuehn, senior VP of worldwide marketing and sales, UPS "This is not just another book on brand. This is the ONLY book you'll need to read in business, engineering, and design school." --Clement Mok, design entrepreneur "A well-managed brand is the lifeblood of any successful company--and Neumeier shows us exactly how to do it. Read this book before your competitors do!" --Tom Kelley, general manager of IDEO, co-author of THE ART OF INNOVATION "THE BRAND GAP couldn't be more timely. Just when we're at our most skeptical about corporate motives, along comes a book that shows how to evaluate and develop a brand in a straightforward and honest manner."--David Stuart, co-founder of The Partners, co-author of A SMILE IN THE MIND "Must-reading for anyone who wants to understand how their business strategy will succeed or fail when put to the ultimate test: 'Do customers perceive a difference that's desirable?'

" --Steve Harrington, director of strategy and operations, Hewlett-Packard "The book slices like a hot knife through all the turgid, pseudo-academic nonsense that surrounds branding. It's now on the course list for my graduate students, and new members of my team at Ogilvy get a copy with their training materials." --Brian Collins, executive creative director, Ogilvy & Mather Worldwide