The Brand Gap: How to Bridge the Distance Between Business Strategy and Design : a Whiteboard Overview (Paperback)

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• This item: The Brand Gap: How to Bridge the Distance Between Business Strategy and Design : a Whiteboard Overview by Marty Neumeier

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• Zag: The Number One Strategy of High-performance Brands by Marty Neumeier

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• The 22 Immutable Laws Of Branding by Al Ries

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Zag: The Number One Strategy of High-performance Brands by Marty Neumeier 3.7 out of 5 stars (3)  £12.56

The 22 Immutable Laws Of Branding by Al Ries 4.5 out of 5 stars (17)  £5.39

Wally Olins. On B®and. by Wally Olins 5.0 out of 5 stars (1)  £8.42

The Designful Company: How to Build a Culture of Nonstop Innovation by Marty Neumeier 5.0 out of 5 stars (1)  £13.59

Wally Olins: The Brand Handbook by Wally Olins 4.0 out of 5 stars (3)  £7.49

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Review
“The surprise book of the year!”
—JOHN MOORE, EDITOR AT FAST COMPANY

“The first book on brand that seems fresh and relevant.”
—RIC GREFE, EXECUTIVE DIRECTOR OF AIGA, THE PROFESSIONAL ASSOCIATION FOR DESIGN

“A pleasure to read. THE BRAND GAP consistently provides deep, practical advice in a light, visual way. Learn about the power of imagery and the role of research in building a heavy-duty brand—without the heavy-duty reading.”
—DAVID A. AAKER, AUTHOR OF BRAND PORTFOLIO STRATEGY AND BUILDING STRONG BRANDS

“Finally, a book that cuts to the heart of what brand is all about—connecting the rational and the emotional, the theoretical and the practical, the logical and the magical to create a sustainable competitive advantage.” —SUSAN ROCKRISE, WORLDWIDE CREATIVE DIRECTOR, INTEL
 
“A well-managed brand is the lifeblood of any successful company. Read this book before your competitors do!” —TOM KELLEY, GENERAL MANAGER, IDEO, AND CO-AUTHOR OFTHE ART OF INNOVATION

“In THE BRAND GAP, Neumeier reminds us that the ultimate moment of truth for all brands is the customer experience. Customer perceptions trump our own perceptions.”
—KURT KUEHN, SENIOR VP OF WORLDWIDE MARKETING AND SALES, UPS

“This is not just another book on brand. This is the ONLY book you’ll need to read in business, engineering, and design school.”
—CLEMENT MOK, design entrepreneur

“Must-reading for anyone who wants to understand how their business strategy will succeed or fail when put to the ultimate test: ‘Do customers perceive a difference that’s desirable?’”
—STEVE HARRINGTON, DIRECTOR OF STRATEGY AND OPERATIONS, HEWLETT-PACKARD

“The book slices like a hot knife through all the turgid, pseudo-academic nonsense that surrounds branding. It’s now on the course list for my graduate students, and new members of my team at Ogilvy get a copy with their training materials.”
—BRIAN COLLINS, EXECUTIVE CREATIVE DIRECTOR, OGILVY


Product Description
THE BRAND GAP is the first book to present a unified theory of brand-building.  Whereas most books on branding are weighted toward either a strategic or creative approach, this book shows how both ways of thinking can unite to produce a “charismatic brand”—a brand that customers feel is essential to their lives. In an entertaining two-hour read you’ll learn:

• the new definition of brand
• the five essential disciplines of brand-building
• how branding is changing the dynamics of competition
• the three most powerful questions to ask about any brand
• why collaboration is the key to brand-building
• how design determines a customer’s experience
• how to test brand concepts quickly and cheaply
• the importance of managing brands from the inside
• 220-word brand glossary

From the back cover:
Not since McLuhan’s THE MEDIUM IS THE MESSAGE has a book compressed so many ideas into so few pages. Using the visual language of the boardroom, Neumeier presents the first unified theory of branding—a set of five disciplines to help companies bridge the gap between brand strategy and customer experience. Those with a grasp of branding will be inspired by the new perspectives they find here, and those who would like to understand it better will suddenly “get it.” This deceptively simple book offers everyone in the company access to “the most powerful business tool since the spreadsheet.”


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Browse Sample Pages
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover

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3 Reviews 5 star:  (2) 4 star:  (1) 3 star:    (0) 2 star:    (0) 1 star:    (0)           Average Customer Review 4.7 out of 5 stars (3 customer reviews)		Share your thoughts with other customers: Create your own review
Most Helpful Customer Reviews   19 of 19 people found the following review helpful: 5.0 out of 5 stars Thought-Provoking Insights About Thought-Provocation, 22 Sep 2005 By  Robert Morris (Dallas, Texas) - See all my reviews (TOP 100 REVIEWER)    (REAL NAME)    This is an expanded edition of a book first published in 2003. In it, Neumeier develops in greater depth several basic ideas about how to bridge a gap between business strategy and design. My own experience suggests that on occasion, there may be a conflict or misalignment rather than a "gap" Or the business strategy is inappropriate. Or the design concepts are wrong-headed. Or the execution fails. Whatever, Neumeier correctly notes that "A lot of people talk about it. Yet very few people understand it. Even fewer know how to manage it. Still, everyone wants it. What is it? Branding. of course -- arguably the most powerful business tool since the spreadsheet." What Neumeier offers is a "30,000-foot view of brand: what it is (and isn't), why it works (and doesn't), and most importantly, how to bridge the gap between logic and magic to build a sustainable competitive advantage." Of course, that assumes that both logic and magic are present and combined...or at least within close proximity of each other. As others have already indicated, Neumeier provides a primer ("the least amount of information necessary") rather than a textbook. His coverage is not definitive, nor intended to be. He has a crisp writing style, complemented by "the shorthand of the conference room" (i.e. illustrations, diagrams, and summaries). Some describe his book an "easy read" but I do not. When reading short and snappy books such as this one, I have learned that certain insights resemble depth charges or time capsules: they have a delayed but eventually significant impact. For example, Neumeier explains why "Three Little Questions" can bring a high-level marketing meeting to a screeching halt: 1. Who are you? 2. What do you do? 3. Why does it matter? I also want to express my admiration of the book's design features. They create an appropriate visual context within which Neumeier examines each of five "Disciplines": differentiation, collaboration, innovation, validation, and cultivation. Expect no head-snapping revelations. For many of those who read this book, its greatest value will will be derived from reiteration of certain core concepts which Neumeier reviews with uncommon clarity and concision. Check out the "Take-Home Lessons" (pages 149-157) which include "A brand is a person's gut feeling about a product, service, or company. It's not what you say it is. It's what THEY say it is." "Differentiation has evolved from a focus on 'what it is,' to 'what it does,' to 'how you'll feel,' to 'who you are.' While features, benefits, and price are still important to people, experiences and personal identity are even more important." "How do you know when an idea is innovative? When it scares the hell out of you." Readers having relatively less experience with the branding process will especially appreciate the provision of an expanded (220-word) "Brand Glossary." Neumeier also includes a "Recommended Reading" section in which he briefly comments on each source. When reading business books, I much prefer annotated bibliographies such as Neumeier's to mere lists. For whatever reasons, many provide neither. Comment Comment | Permalink | Was this review helpful to you? Yes No (Report this)   1 of 1 people found the following review helpful: 4.0 out of 5 stars Well Designed, 14 Nov 2007 By  Mrs. K. A. Wheatley "katywheatley" (Leicester, UK) - See all my reviews (TOP 100 REVIEWER)    (REAL NAME)       Very easy to read, tries to pin down what can be a nebulous concept, the idea of 'brand gap', basically the hole down which marketing attempts fall when the marketers ideas don't match those of the buying public. The layout is business, powerpoint style friendly. It is pithy, to the point and easily digestible for those business people with the need to address this problem or at least understand it, and not much time in which to do it. Good glossary in the revised edition. Comment Comment | Permalink | Was this review helpful to you? Yes No (Report this)   5.0 out of 5 stars Brilliant introduction for beginners, 13 Jan 2009 By  Kristian Stefan Kjærgaard "Kristian" (Denmark) - See all my reviews (REAL NAME)    I can only say that this small book really got me thinking and offered many "AH!" -moments. Worth reading as a quick intro and full of and usefull knowledge. Absolutely usefull if you're interested in bradning. Best regards, Kristian Kjærgaard Graphic designer, Denmark Comment Comment | Permalink | Was this review helpful to you? Yes No (Report this) Share your thoughts with other customers: Create your own review › See all 3 customer reviews...		Ad feedback   Search Customer Reviews Only search this product's reviews

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