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Bose ® QuietComfort ® 20i Acoustic Noise Cancelling Headphones

by Bose
| 23 answered questions

Price: £259.95 & FREE Delivery in the UK. Details
In stock.
Dispatched from and sold by Amazon.
12 used from £169.99
iPhone/iPod
  • Noise cancelling rivals any full-sized headphone
  • Inline mic/remote for iPhone/iPod music and call functions
  • Proprietary StayHear+ tips for soft, secure fit that maximises noise reduction performance
  • “Aware” mode lets you hear what’s around you when listening to music

Bose Authorised ® Dealer
Bose ® products sold by Amazon.co.uk are genuine, factory-new and carry the Bose ® limited warranty. As an authorised Bose ® dealer, Amazon has access to a wide range of Bose ® resources, enabling the kind of customer experience you’d expect from Bose ®. To view our full range of Bose ® products, visit our Bose ® Brand Store. To learn more about Bose ® headphone ranges, visit our Bose ® Headphones Store or to help decide which Bose wireless speaker is right for you, visit our Bose ® SoundTouch Store.

Frequently Bought Together

Bose ® QuietComfort ® 20i Acoustic Noise Cancelling Headphones + Gold Plated Airplane Headphone Socket Adaptor / Aircraft / Airplane / Airline Headphone Adaptor - Twin 3.5mm Mono Jack Plugs to 3.5mm Stereo Jack Socket - For use on most major airlines - Comaptibles E-Shop
Price For Both: £261.22

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Product details

Style Name: iPhone/iPod
  • Product Dimensions: 132.1 x 2.5 x 4.4 cm ; 45 g
  • Boxed-product Weight: 295 g
  • Delivery Destinations: Visit the Delivery Destinations Help page to see where this item can be delivered.
    Find out more about our Delivery Rates and Returns Policy
  • Batteries 1 Lithium ion batteries required. (included)
  • Item model number: 362544-0010
  • ASIN: B00D429Y12
  • Date first available at Amazon.co.uk: 5 Jun. 2013
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (131 customer reviews)
  • Amazon Bestsellers Rank:

Product Description

Style Name: iPhone/iPod

About Bose

Dedication to research and excellence has been the Bose approach to better sound since Dr Amar G. Bose founded the company in 1964. Ever since, Bose engineers have focused on creating better technology. You'll find that focus exemplified in the Bose QuietComfort 20 Acoustic Noise Cancelling headphones.

About The Product

In-Ear Noise-Cancelling Headphones

Have more control over how you listen to your music in every environment, with Bose’s in-ear noise-cancelling headphones. Listen to your music with lifelike Bose sound and choose between full-on noise reduction to block out all environmental noise or the Aware Mode, which lets some of the outside world in. The QC20 headphones will keep you connected to the beat of your music and the pulse of what’s around you, no matter where you are.

Get Lost in the Music

Enjoy music on the go with the QC20 headphones. Experience realistic digital sound quality that stands out from the surrounding noise -- all with the freedom that an in-ear headphone offers. Acoustic Noise-Cancelling technology electronically reduces noise, while Bose’s proprietary StayHear+ tips physically block what's left. All that remains is you and your music, even in extremely loud surroundings.

Tune in to the Surroundings

Of course there are times when you may not want to cut yourself off from your environment, such as waiting for airline gate announcements or crossing a busy street. That’s where Bose’s Aware Mode comes in handy. Instead of having to take your headphones off, you can simply press a button and you're back in touch with the world. Meanwhile, your music keeps playing and you still get the benefit of some noise cancellation.

Lifelike Sound

All this, plus the engaging sound you’ve come to expect from Bose. Active EQ and TriPort technologies work together to give your music the balance and depth that keep the soundtrack of your life sparklingly fresh. With subtle details that shine through. No matter where you are, your music will be at the heart of it all.

Innovative Ear Tip Technology

Not having to fuss with your headphones makes it all the easier to enjoy your music. Bose-own StayHear+ tips create a safe and comfortable fit, without having to force them into your ears. For maximum comfort, the mushroom shape distributes pressure evenly across the ear canal, creating a gentle seal that adds to the full-spectrum noise reduction of the headphones.

Control at your Fingertips

Enjoy control at the tips of your fingers. Simply use the slider switch on the control module to activate or deactivate the noise cancelling function. You’ll find the buttons for the Aware Mode, call answer/end and volume on the inline remote/microphone. The dual button remote (QC20 model) is designed for your Windows, BlackBerry or Android phone.

Rechargeable Battery

The built-in lithium-ion battery, which is located inside the module, is rechargeable. It charges in just two hours with the included USB cable, delivering up to 16 hours playing time per charge. The power status is displayed on the battery indicator light. What’s more, your music will continue to play with performance equal to that of our regular in-ear headphones even if the battery dies. Store your headphones and cables in the included carrying case when you’re not using them.

Compatibility

The following Bose headphones and headsets are compatible with the Apple devices listed below: FreeStyle earbuds, Bose MIE2i Mobile headset, QuietComfort 20i Acoustic Noise Cancelling headphones, QuietComfort 15 Acoustic Noise Cancelling headphones, QuietComfort 3 Acoustic Noise Cancelling headphones, Bose SIE2i sport headphones and SoundTrue headphones.

  • iPhone 3GS and newer
  • iPod Touch 2nd Generation and newer
  • iPod classic - 2009 (120GB and 160GB)
  • iPod Nano 4th Generation and newer
  • iPod Shuffle 3rd and 4th Generation
  • iPad (all versions)
  • 2009 models or later of Mac computers

iPhone, iPod, iPod touch, iPod nano, iPod classic, iPod shuffle, iPad, MacBook and MacBook Air are trademarks of Apple Inc., registered in the US and other countries.

Note: Full controls may not be available for some Apple products. The remote and mic are supported only by iPod nano (4th generation and later), iPod classic (120GB, 160GB), iPod touch (2nd generation and later), iPhone (3GS and later), iPad (all versions) and 2009 models or later of Mac computers. The remote is supported by iPod shuffle (3rd generation and later). Audio is supported by all iPod models. Requires latest iPod software.

Compare Bose Acoustic Noise Cancelling Headphones



Comparison features
Design
Fit In-ear In-ear Around-ear
Detachable audio cable
Audio
Acoustic Noise Cancelling technology Advanced Advanced Advanced
TriPort acoustic technology
Aware mode
Plays music even when battery is depleted
Phone calling
Omnidirectional inline microphone
Compatibility Optimised for iPhone and most Apple devices; select features compatible with todays most popular smartphones Optimised for select Android, BlackBerry and Windows devices Optimised for iPhone and most Apple devices; select features compatible with todays most popular smartphones
Storage/travel
Carry case/bag Soft case Soft case Hard case
Fold-flat ear cups
Inflight adapter Optional accessory Optional accessory
Power
Battery type Rechargeable Rechargeable AAA
Battery charger included
Dimensions
Weight 44 g 44 g 195 g

Customer Questions & Answers

Customer Reviews

4.4 out of 5 stars

Most Helpful Customer Reviews

51 of 55 people found the following review helpful By GlueStick on 1 Jan. 2014
Style Name: iPhone/iPod
After having owned a pair of Bose IE2s for over 3 years (and having been heavily impressed by them), I decided it was time to perhaps try the new in-ear Bose Quiet Comfort 20 for Android and Windows. This review will be interesting since I will be comparing the QC20s with the IE2s (which I have also reviewed recently)!

Noise cancelling:
First things first, the USP of this product is the in-ear noise cancelling. The real question which many of you will ask is, do they work and how effective are they? I am writing this review on an airplane with my QC20s on and I can safely say that 85% of the background noise has been cancelled (yes that includes the aircraft's engines) - pretty good if you ask me. These QC20s excel and are the first true in-ear noise cancelling earphones in my opinion. When compared to other supposed noise cancelling in-ear earphones which currently exist, Bose have quite frankly thrown them out of the park! I have tried both the IE2s and the QC20s on the flight and it's very clear that the QC20 is clearer to hear at a low volume... rather obviously, thanks to the noise cancelling.

Comfort:
As I had written in my IE2 review, Bose have retained the crown when it comes to comfort. The QC20 is just as, if not more comfortable than the IE2s. The StayHear®+ tips are an upgrade from the original StayHear® tips as seen on the IE2, and these new ones are still a joy once in your ear and stop the earphones from falling out, all whilst giving you the best sound possible (but please ensure you choose the correct tip for your ear size to optimise sound quality).

Sound quality:
Wow, simply brilliant! Now I was amazed by the quality of the sound with the in-ear IE2s and the QC20 has rather unbelievably upped its game.
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2 of 2 people found the following review helpful By Graham McCauley on 4 April 2014
Style Name: iPhone/iPod
I had a pair of the full size over-ear QC-15 headphones from Bose for my travels on airplanes and though airports. They were great for music and watching the in-flight movies, it was surprising what a difference the noise cancellation could make especially for movies. The QC-15s were great four sound and noise cancellation but had a few downsides, firstly their bulk took up a good portion of my hand luggage and secondly they did tend to get slightly uncomfortable on long flights after 2-3 hours wearing (which most headphones do) and they looked. Thirdly they were not the most attractive headphones to wear. All of these were minor compared to the benefits of sound and cancellation quality. Then one day I left them on a plane and that was the end of that!

I was planning on purchasing the smaller QC-3 over ear headphones but when I went to the Bose store I came across these QC-20i in-ear headphones. In the store I could not really discern any great difference in sound and cancellation between the QC-15, QC-3 or QC-20i and I opted to go for the smallest size option the QC-20i which also had the added benefit of working without power if needed.

I have been travelling with the QC-20i's now for a few weeks and I can safely say that they are noticeably better at cancelling external noise than the other Quiet Comfort headphones. Sound quality is very acceptable, not 'top end' audiophile but definitely very good. In a completely silent room with no music you can detect a faint 'white noise' that is undetectable when listening to music or speech, this is the noise cancelling system doing it's thing, when there is no noise to cancel you can hear the inverse sound waves - when there is something to cancel out you only hear the greatly reduced external sound.
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3 of 3 people found the following review helpful By Sherm on 17 Oct. 2014
Style Name: iPhone/iPod
If you spend a lot of time flying, these are second to none. The sound reduction is extremely effective. I've not had a pair of in ear headphones which seal as well as these, so the bass is clear. They are very comfortable, and if like me you doze off mid flight with some music on, they stay really comfortable. Even without music, the noise reduction makes it nice and quiet for sleeping in them. The audiophiles will tell you there is clearer sound available, but personally, I love the warmth of the Bose sound and actually prefer the sound of these to some of the Sure headphones. I had the over the ear noise reduction headphones before and these are a lot more comfortable to wear, and also just as effective in shutting the noise out.
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43 of 49 people found the following review helpful By cdpinker on 9 Sept. 2013
Style Name: iPhone/iPod
The bottom line is that these are fantastic at noise cancelling but may not be incredible sound quality, but are still worth the money if noise-cancelling is that important to you. In other words, you should only buy these headphones if noise-cancelling is your absolute priority over everything else.

Here are my observations that may be of interest:

* The in-line microphone resides at the "Y" split in the cable, i.e. lower than the Apple headphones microphone which is in-line half way up the right-hand earbud cable. I used to run the headphone cable inside my shirt so it popped out at the neck so it was more subtle (and would still have access to the in-line remote/mic), but doing it this way now means the microphone/remote is under my shirt, no good for calls, changing volume etc without fishing it out from underneath. Might mean I have to keep the headphone cable outside of my clothing dangling. Not ideal, but I will experiment to find what works best.
* Cable is a rather weird black/grey twisting design, and is noticeably thicker than normal headphone cables.
* There is an audible electronic hiss when noise cancelling is enabled. It is quite quiet so is completely unnoticeable when you are out and about listening to music, but in a quiet room it is noticeable. Don't buy these headphones to sit at home on the sofa all day - these are designed for noise-cancelling and that is the scenario in which they excel.
* Audio quality is average when noise-cancelling is not switched on. Should be treated as a backup rather than a normal way of using them.
* They are really comfy! I really like the rubber extensions that fit within your ear; comfy and also secure, even if you yank on them.
* Noise-cancelling is excellent.
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