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  • Bose ® QuietComfort ® 20i Acoustic Noise Cancelling Headphones
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Bose ® QuietComfort ® 20i Acoustic Noise Cancelling Headphones

by Bose
| 27 answered questions

Price: £259.96 & FREE Delivery in the UK. Details
In stock on May 25, 2015.
Order it now.
Dispatched from and sold by Amazon.
11 used from £176.69
  • Noise cancelling rivals any full-sized headphone
  • Inline mic/remote for iPhone/iPod music and call functions
  • Proprietary StayHear+ tips for soft, secure fit that maximises noise reduction performance
  • “Aware” mode lets you hear what’s around you when listening to music

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Bose ® products sold by Amazon.co.uk are genuine, factory-new and carry the Bose ® limited warranty. As an authorised Bose ® dealer, Amazon has access to a wide range of Bose ® resources, enabling the kind of customer experience you’d expect from Bose ®. To view our full range of Bose ® products, visit our Bose ® Brand Store. To learn more about Bose ® headphone ranges, visit our Bose ® Headphones Store or to help decide which Bose wireless speaker is right for you, visit our Bose ® SoundTouch Store.
£259.96 & FREE Delivery in the UK. Details In stock on May 25, 2015. Order it now. Dispatched from and sold by Amazon.

Frequently Bought Together

Bose ® QuietComfort ® 20i Acoustic Noise Cancelling Headphones + Bose ® Carrying Case for QuietComfort ® 20 + Gold Plated Airplane Headphone Socket Adaptor / Aircraft / Airplane / Airline Headphone Adaptor - Twin 3.5mm Mono Jack Plugs to 3.5mm Stereo Jack Socket - For use on most major airlines - Comaptibles E-Shop
Price For All Three: £274.13

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Product details

Style Name: iPhone/iPod
  • Product Dimensions: 132.1 x 2.5 x 4.4 cm ; 45 g
  • Boxed-product Weight: 277 g
  • Delivery Destinations: Visit the Delivery Destinations Help page to see where this item can be delivered.
    Find out more about our Delivery Rates and Returns Policy
  • Batteries 1 Lithium ion batteries required. (included)
  • Item model number: 362544-0010
  • ASIN: B00D429Y12
  • Date first available at Amazon.co.uk: 5 Jun. 2013
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (149 customer reviews)
  • Amazon Bestsellers Rank:

Product Description

Style Name: iPhone/iPod

About Bose

Dedication to research and excellence has been the Bose approach to better sound since Dr Amar G. Bose founded the company in 1964. Ever since, Bose engineers have focused on creating better technology. You'll find that focus exemplified in the Bose QuietComfort 20 Acoustic Noise Cancelling headphones.

About The Product

In-Ear Noise-Cancelling Headphones

Have more control over how you listen to your music in every environment, with Bose’s in-ear noise-cancelling headphones. Listen to your music with lifelike Bose sound and choose between full-on noise reduction to block out all environmental noise or the Aware Mode, which lets some of the outside world in. The QC20 headphones will keep you connected to the beat of your music and the pulse of what’s around you, no matter where you are.

Get Lost in the Music

Enjoy music on the go with the QC20 headphones. Experience realistic digital sound quality that stands out from the surrounding noise -- all with the freedom that an in-ear headphone offers. Acoustic Noise-Cancelling technology electronically reduces noise, while Bose’s proprietary StayHear+ tips physically block what's left. All that remains is you and your music, even in extremely loud surroundings.

Tune in to the Surroundings

Of course there are times when you may not want to cut yourself off from your environment, such as waiting for airline gate announcements or crossing a busy street. That’s where Bose’s Aware Mode comes in handy. Instead of having to take your headphones off, you can simply press a button and you're back in touch with the world. Meanwhile, your music keeps playing and you still get the benefit of some noise cancellation.

Lifelike Sound

All this, plus the engaging sound you’ve come to expect from Bose. Active EQ and TriPort technologies work together to give your music the balance and depth that keep the soundtrack of your life sparklingly fresh. With subtle details that shine through. No matter where you are, your music will be at the heart of it all.

Innovative Ear Tip Technology

Not having to fuss with your headphones makes it all the easier to enjoy your music. Bose-own StayHear+ tips create a safe and comfortable fit, without having to force them into your ears. For maximum comfort, the mushroom shape distributes pressure evenly across the ear canal, creating a gentle seal that adds to the full-spectrum noise reduction of the headphones.

Control at your Fingertips

Enjoy control at the tips of your fingers. Simply use the slider switch on the control module to activate or deactivate the noise cancelling function. You’ll find the buttons for the Aware Mode, call answer/end and volume on the inline remote/microphone. The dual button remote (QC20 model) is designed for your Windows, BlackBerry or Android phone.

Rechargeable Battery

The built-in lithium-ion battery, which is located inside the module, is rechargeable. It charges in just two hours with the included USB cable, delivering up to 16 hours playing time per charge. The power status is displayed on the battery indicator light. What’s more, your music will continue to play with performance equal to that of our regular in-ear headphones even if the battery dies. Store your headphones and cables in the included carrying case when you’re not using them.


The following Bose headphones and headsets are compatible with the Apple devices listed below: FreeStyle earbuds, Bose MIE2i Mobile headset, QuietComfort 20i Acoustic Noise Cancelling headphones, QuietComfort 15 Acoustic Noise Cancelling headphones, QuietComfort 3 Acoustic Noise Cancelling headphones, Bose SIE2i sport headphones and SoundTrue headphones.

  • iPhone 3GS and newer
  • iPod Touch 2nd Generation and newer
  • iPod classic - 2009 (120GB and 160GB)
  • iPod Nano 4th Generation and newer
  • iPod Shuffle 3rd and 4th Generation
  • iPad (all versions)
  • 2009 models or later of Mac computers

iPhone, iPod, iPod touch, iPod nano, iPod classic, iPod shuffle, iPad, MacBook and MacBook Air are trademarks of Apple Inc., registered in the US and other countries.

Note: Full controls may not be available for some Apple products. The remote and mic are supported only by iPod nano (4th generation and later), iPod classic (120GB, 160GB), iPod touch (2nd generation and later), iPhone (3GS and later), iPad (all versions) and 2009 models or later of Mac computers. The remote is supported by iPod shuffle (3rd generation and later). Audio is supported by all iPod models. Requires latest iPod software.

Compare Bose Acoustic Noise Cancelling Headphones

Comparison features
Fit In-ear In-ear Around-ear
Detachable audio cable
Acoustic Noise Cancelling technology Advanced Advanced Advanced
TriPort acoustic technology
Aware mode
Plays music even when battery is depleted
Phone calling
Omnidirectional inline microphone
Compatibility Optimised for iPhone and most Apple devices; select features compatible with todays most popular smartphones Optimised for select Android, BlackBerry and Windows devices Optimised for iPhone and most Apple devices; select features compatible with todays most popular smartphones
Carry case/bag Soft case Soft case Hard case
Fold-flat ear cups
Inflight adapter Optional accessory Optional accessory
Battery type Rechargeable Rechargeable AAA
Battery charger included
Weight 44 g 44 g 195 g

Customer Questions & Answers

Customer Reviews

4.4 out of 5 stars

Most Helpful Customer Reviews

4 of 4 people found the following review helpful By Klausington on 19 Feb. 2014
Style Name: iPhone/iPod
These are pretty expensive headphones (but then you already knew that).

They are very good however - they cancel out all REGULAR sounds (aeroplane noise, fans, general background buzz) and reasonably reduce other noise (people talking, traffic in the street that is close to you). If you switch the noise cancelling on without any music coming through the headphones, it does seem in some situations that you can hear people talking more CLEARLY, BUT less LOUDLY if that makes sense, which seems a little odd, but it's because the phones cancel out the regular noise better, therefore highlighting the talkers. However, with your music switched on the talkers all but disappear.
I find these very comfortable to wear, and when lying on them (if you wear them in bed with your head sideways on a pillow, or on a pillow on the plane) I find them pretty comfortable (unlike standard in ear phones I have tried (e.g. stock samsung s3 phones). The battery pack is also fine (it fits fine in my pocket next to my phone). Battery life is as described.
One slight irritation is you can hear interference if you try to charge the headphones whilst you have them switched on (I tried to charge them on the plane whilst watching a movie, but it's too annoying).
Sound quality when you run out of battery is acceptable (not great mind, but they still function).
One other thing; when double clicking to skip to the next song, I find it's a bit hit and miss. Sometimes it just pauses the track and starts playing it again, rather than skipping to the next track. You have to time the double click just right. I don't know if this is the headphones or the software on my phone (galaxy note 3), though I don't remember this being a problem when I used the stock samsung headphones.
In summary, I think a great product, I use for plane trips, public transport and most recently when camping and sharing a tent with a snorer.
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58 of 63 people found the following review helpful By GlueStick on 1 Jan. 2014
Style Name: iPhone/iPod
After having owned a pair of Bose IE2s for over 3 years (and having been heavily impressed by them), I decided it was time to perhaps try the new in-ear Bose Quiet Comfort 20 for Android and Windows. This review will be interesting since I will be comparing the QC20s with the IE2s (which I have also reviewed recently)!

Noise cancelling:
First things first, the USP of this product is the in-ear noise cancelling. The real question which many of you will ask is, do they work and how effective are they? I am writing this review on an airplane with my QC20s on and I can safely say that 85% of the background noise has been cancelled (yes that includes the aircraft's engines) - pretty good if you ask me. These QC20s excel and are the first true in-ear noise cancelling earphones in my opinion. When compared to other supposed noise cancelling in-ear earphones which currently exist, Bose have quite frankly thrown them out of the park! I have tried both the IE2s and the QC20s on the flight and it's very clear that the QC20 is clearer to hear at a low volume... rather obviously, thanks to the noise cancelling.

As I had written in my IE2 review, Bose have retained the crown when it comes to comfort. The QC20 is just as, if not more comfortable than the IE2s. The StayHear®+ tips are an upgrade from the original StayHear® tips as seen on the IE2, and these new ones are still a joy once in your ear and stop the earphones from falling out, all whilst giving you the best sound possible (but please ensure you choose the correct tip for your ear size to optimise sound quality).

Sound quality:
Wow, simply brilliant! Now I was amazed by the quality of the sound with the in-ear IE2s and the QC20 has rather unbelievably upped its game.
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3 of 3 people found the following review helpful By RobM on 23 Nov. 2014
Style Name: iPhone/iPod
I've just returned home from a long-haul trip abroad and these headphones very quickly became my favourite item. In fact, without them, the flights would have been miserable!

So, noise cancelling first, these are amazing and this is why I love them so much. It's where Bose remain so, so far ahead of the competition. They managed to block out all background noise of the flights I was on, not just from the plane but people chatting around me, children crying and everything else too. With no audio playing and just these plugged in with noise cancelling on, it allowed me to sleep peacefully. It's not 100% noise cancelling, nothing will be, so without audio playing you'll hear things very quietly... but the moment you take them out you'll realise the huge, huge difference they make. Very impressive indeed.

In terms of sound quality, this is a very personal choice, but I find them just right. Not too bright, not overly bass heavy (as is so often the preference for headphones these days), but a very well balanced sound. They are on the softer side of headphones, so if you want a bright, sharp sounding audio profile you will want to listen to them first, but there is still a huge amount of detail and clarity. Stereo separation is good, dialogue and vocals are clear and don't get buried in noise and music has a life to it that never becomes tiring to listen to.

Let's be honest though, if you want the absolute best audio quality you wouldn't be looking at these. There are studio-quality headphones out there which will be better. But these are so good, with such great balance, that the vast majority of ordinary customers will be delighted with them.
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