Buy used:
Condition: Used: Very Good
Comment: Item is in original packaging, but packaging will come damaged. All purchases eligible for Amazon customer service and a 30-day return policy.
Have one to sell? Sell on Amazon

Image Unavailable

Image not available for
  • Bose ® QuietComfort ® 20i Acoustic Noise Cancelling Headphones
  • Sorry, this item is not available in
  • Image not available

Bose ® QuietComfort ® 20i Acoustic Noise Cancelling Headphones

by Bose
172 customer reviews
| 29 answered questions

Available from these sellers.
4 used from £177.96
  • Noise cancelling rivals any full-sized headphone
  • Inline mic/remote for iPhone/iPod music and call functions
  • Proprietary StayHear+ tips for soft, secure fit that maximises noise reduction performance
  • “Aware” mode lets you hear what’s around you when listening to music

Bose Authorised ® Dealer
Bose ® products sold by are genuine, factory-new and carry the Bose ® limited warranty. As an authorised Bose ® dealer, Amazon has access to a wide range of Bose ® resources, enabling the kind of customer experience you’d expect from Bose ®. To view our full range of Bose ® products, visit our Bose ® Brand Store. To learn more about Bose ® headphone ranges, visit our Bose ® Headphones Store or to help decide which Bose wireless speaker is right for you, visit our Bose ® SoundTouch Store.

Product details

Style Name: iPhone/iPod
  • Product Dimensions: 132.1 x 2.5 x 4.4 cm ; 45 g
  • Boxed-product Weight: 277 g
  • Delivery Destinations: Visit the Delivery Destinations Help page to see where this item can be delivered.
    Find out more about our Delivery Rates and Returns Policy
  • Batteries 1 Lithium ion batteries required. (included)
  • Item model number: 362544-0010
  • ASIN: B00D429Y12
  • Date first available at 5 Jun. 2013
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (172 customer reviews)
  • Amazon Bestsellers Rank:

Product Description

Style Name: iPhone/iPod

About Bose

Dedication to research and excellence has been the Bose approach to better sound since Dr Amar G. Bose founded the company in 1964. Ever since, Bose engineers have focused on creating better technology. You'll find that focus exemplified in the Bose QuietComfort 20 Acoustic Noise Cancelling headphones.

About The Product

In-Ear Noise-Cancelling Headphones

Have more control over how you listen to your music in every environment, with Bose’s in-ear noise-cancelling headphones. Listen to your music with lifelike Bose sound and choose between full-on noise reduction to block out all environmental noise or the Aware Mode, which lets some of the outside world in. The QC20 headphones will keep you connected to the beat of your music and the pulse of what’s around you, no matter where you are.

Get Lost in the Music

Enjoy music on the go with the QC20 headphones. Experience realistic digital sound quality that stands out from the surrounding noise -- all with the freedom that an in-ear headphone offers. Acoustic Noise-Cancelling technology electronically reduces noise, while Bose’s proprietary StayHear+ tips physically block what's left. All that remains is you and your music, even in extremely loud surroundings.

Tune in to the Surroundings

Of course there are times when you may not want to cut yourself off from your environment, such as waiting for airline gate announcements or crossing a busy street. That’s where Bose’s Aware Mode comes in handy. Instead of having to take your headphones off, you can simply press a button and you're back in touch with the world. Meanwhile, your music keeps playing and you still get the benefit of some noise cancellation.

Lifelike Sound

All this, plus the engaging sound you’ve come to expect from Bose. Active EQ and TriPort technologies work together to give your music the balance and depth that keep the soundtrack of your life sparklingly fresh. With subtle details that shine through. No matter where you are, your music will be at the heart of it all.

Innovative Ear Tip Technology

Not having to fuss with your headphones makes it all the easier to enjoy your music. Bose-own StayHear+ tips create a safe and comfortable fit, without having to force them into your ears. For maximum comfort, the mushroom shape distributes pressure evenly across the ear canal, creating a gentle seal that adds to the full-spectrum noise reduction of the headphones.

Control at your Fingertips

Enjoy control at the tips of your fingers. Simply use the slider switch on the control module to activate or deactivate the noise cancelling function. You’ll find the buttons for the Aware Mode, call answer/end and volume on the inline remote/microphone. The dual button remote (QC20 model) is designed for your Windows, BlackBerry or Android phone.

Rechargeable Battery

The built-in lithium-ion battery, which is located inside the module, is rechargeable. It charges in just two hours with the included USB cable, delivering up to 16 hours playing time per charge. The power status is displayed on the battery indicator light. What’s more, your music will continue to play with performance equal to that of our regular in-ear headphones even if the battery dies. Store your headphones and cables in the included carrying case when you’re not using them.


The following Bose headphones and headsets are compatible with the Apple devices listed below: FreeStyle earbuds, Bose MIE2i Mobile headset, QuietComfort 20i Acoustic Noise Cancelling headphones, QuietComfort 15 Acoustic Noise Cancelling headphones, QuietComfort 3 Acoustic Noise Cancelling headphones, Bose SIE2i sport headphones and SoundTrue headphones.

  • iPhone 3GS and newer
  • iPod Touch 2nd Generation and newer
  • iPod classic - 2009 (120GB and 160GB)
  • iPod Nano 4th Generation and newer
  • iPod Shuffle 3rd and 4th Generation
  • iPad (all versions)
  • 2009 models or later of Mac computers

iPhone, iPod, iPod touch, iPod nano, iPod classic, iPod shuffle, iPad, MacBook and MacBook Air are trademarks of Apple Inc., registered in the US and other countries.

Note: Full controls may not be available for some Apple products. The remote and mic are supported only by iPod nano (4th generation and later), iPod classic (120GB, 160GB), iPod touch (2nd generation and later), iPhone (3GS and later), iPad (all versions) and 2009 models or later of Mac computers. The remote is supported by iPod shuffle (3rd generation and later). Audio is supported by all iPod models. Requires latest iPod software.

Compare Bose Acoustic Noise Cancelling Headphones

Comparison features
Fit In-ear In-ear Around-ear
Detachable audio cable
Acoustic Noise Cancelling technology Advanced Advanced Advanced
TriPort acoustic technology
Aware mode
Plays music even when battery is depleted
Phone calling
Omnidirectional inline microphone
Compatibility Optimised for iPhone and most Apple devices; select features compatible with todays most popular smartphones Optimised for select Android, BlackBerry and Windows devices Optimised for iPhone and most Apple devices; select features compatible with todays most popular smartphones
Carry case/bag Soft case Soft case Hard case
Fold-flat ear cups
Inflight adapter Optional accessory Optional accessory
Battery type Rechargeable Rechargeable AAA
Battery charger included
Weight 44 g 44 g 195 g

Customer Questions & Answers

Customer Reviews

4.4 out of 5 stars

Most Helpful Customer Reviews

13 of 13 people found the following review helpful By Mike on 26 April 2015
Style Name: Android, Blackberry and Windows Verified Purchase
My mind is blown. tl;dr: these are the best earphones you will ever hear with amazing noise cancelling and bright, full spectrum audio but at a scary price.

I've got a pair of Bose over ear (non-noise-cancelling) headphones that I thought couldn't be surpassed in terms of audio quality in a quiet room. I'm now revising my opinion. I've always found in-ear-canal phones a bit uncomfortable and prone to either feeling like they're going to fall out or they're rammed in too tight and uncomfortable so I've never really invested heavily in them, preferring to just get by with them as a pocket solution when the big headphones would be too much. However, my cheap as chips ones broke the other day due to a pocket/bunch of keys interface problem.

As I type this review I am sat next to the washing machine on full spin and I can't hear it. At all. Like spookily cannot hear it. Even in the interlude between two songs just then, I can't hear it. Obviously if I strain to the very limits of my hearing I could just about make it out, but by make it out I mean at the barest whisper. Pull out an earplug and there it is. Put it back on and it's gone. I really am not exaggerating. It's reducing rather than drowning out the clatter of my computer keyboard as I type. The only sounds left are the very high trebles. Again, if I take out the plug it's instantly massively loud. I am testing them a little later next to the tumble dryer. To say this is a source of random clatter is an understatement. You can just about make it out if you listen for it but the reduction is profound even with such an extremely noisy and intrusive din.
Read more ›
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
13 of 13 people found the following review helpful By gwilz on 21 July 2014
Style Name: iPhone/iPod
I have now had these for about 6 weeks after buying them directly from a Bose shop.


- The noise cancelling works well. For example on a commuter train, most background is drowned out and conversations are dulled to an easily ignorable level. The train rumble almost goes.
- Although they look odd, the earbuds are comfortable and come in three sizes. The Bose shop will let you try them with your own device in store should you wish.
- The aware mode is good for announcements etc.
- The battery life is as advertised.
- They work fine as normal headphones when the battery is dead
- The volume/pause controls work well
- The battery pack is surprisingly little of an issue.
- Significantly more portable than the over ear or on ear alternatives.


- Unpredictable sounds get through: mobile phone calls especially.
- There is a slight hiss whilst used without music
- If charging these whilst using them – at least on my MacBook – the USB induces an extra background hiss
- For some reason, the 3.5mm jack seems to come out of the the side of my MacBook easily – not a problem with my phone or iPad, but a bit of a surprise when it goes quiet for you but everyone else can hear your music.
- The cable is ugly, a bit too long and gets snagged because of the particularly grippy plastic/rubber around it.
- It's quite easy to leave them powered up in your bag, although I can't really see a solution for this except for perhaps a powered up only when there's music mode?

Overall, very pleased to have them for my long daily train commute
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
10 of 10 people found the following review helpful By Mark on 1 July 2015
Style Name: Android/Samsung DevicesColour Name: Black
I'll be quick because there are already so many reviews.

Positive points, about the noise cancelling per se

You are here because you want noise cancelling. In this case put your mind at rest, buy these ones, stop reading reviews and move on with your life.
I've owned and extensively tried 8 different models of high end noise cancelling headphones. These ones are by far - I mean it, by far - the best.
Have a look at the measurements:
They achieve a -35db reduction in some frequencies, which is on par of the most isolating industrial ear protectors.
Subjectively, the effect is better than the QuietComfort 15 and 25, because having a shell around your ears produces a resonance chamber effect.
Also, the fact that they are so lightweight is a stark change after having used over-ear headphones for years.
The ear plugs are almost perfect, stable and comfortable.
Finally, and this is something that will interest who wants to use these headphones in a noisy office with lots of chatter, they are remarkably more effective at muffling the voices than the over-ear models.

General considerations as a headset

The core noise cancelling technology is very very good, there is little to no competition in the consumer market, but that is not enough to make a product that delights.

There are several serious design flaws here, that make using the headphones feel like a hack.
Read more ›
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again

Most Recent Customer Reviews