This dishwasher cleans, rinses and dries well for me. It's quiet and efficient. My previous Bosch did not have the cutlery drawer, and the drawer is good at getting cutlery clean, and ideal for large knives etc. However, I have found that the drawer reduces the space inside the machine. I can no longer get wine glasses in the top basket without the glasses hitting the underside of the cutlery drawer above. If I adjust this basket downwards so that the glasses do not snag on the cutlery drawer, then I can no longer fit dinner plates in the lower basket without hitting the upper basket. It's incredibly annoying. Perhaps it's me. But I think the solution will be to remove the cutlery drawer, reluctantly, and go back to a cutlery basket. Even more annoying, I threw out the old cutlery basket when my previous Bosch broke. Grrrrr.