Books if you're serious about business improvement...

The list author says:
	"The best starting point - energising, motivating and thought provoking! Also the obvious introduction to the Theory of Constraints, just remember that this is just the tip of the TOC iceberg!"

The list author says:
	"Every quality method leads back to Deming, but some of his starker and most important lessons are often lost amongst the battle of the fads. Any serious practitioner has read this."

The list author says:
	"There's much more to TOC than The Goal. This will become the TOC bible, and there's been a need for a comprehensive volume like this for years. Individual chapters are available for Kindle too."

The list author says:
	"A seminal work on systems thinking, and the important concept of the appreciative system which has huge implications for how we think about control systems."

The list author says:
	"John Seddon's invigorating approach to improving services is the closest in spirit to Deming, which shows you just how radical Deming was. In some firms you might get shot for even reading this..."

The list author says:
	"Maybe where Charles Handy sees an eternal paradox, Eli Goldratt would see a cloud to be evaporated?"

The list author says:
	"The book that truly sold Japanese production practices in the West, its impact can't be underestimated. Stimulating and sobering in equal measure."