I don't usually leave reviews for books, as I'm time-starved as it is without spending part of my day on Amazon. But this is an exception. Bold is an inspiring read, giving us an insider's view of the world's most intrepid businesses and what makes them so unique. A must-read for anyone who runs their own business or works in marketing, brand communications and HR, each chapter is a case-study about why it's so crucial to be bold in business, how to harness the happiness of staff to drive customer satisfaction and how to use a brand's unique voice to elevate it above all others. It's a 336-page internship at the world's most enviable companies, namely Zappos, Virgin Galactic, Geek Squad, Burberry, Umpqua Bank, O2 and greatest of all, innocent. (I must confess, there are two businesses included in this book that, in my opinion, could have been left out. But this is only a minor stain) Thanks Ta, for introducing me to the book.