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Gladwell hopes to convince us that our snap judgements and first impressions can be educated and controlled so instead of merely praising the mysterious process of instinct and intuition he is interested in those moments when our instincts betray us, the situations where our powers of rapid cognition can go awry, where we fail to read the signs. Most disturbing of all is the degree to which culturally determined preconceptions and prejudices control us. Without reducing matters to racism and sexism Gladwell shows us that there are facts about peoples appearancetheir size or shape or color or sexthat can trigger a very similar set of powerful associations which explains why utter mediocrities (such as U.S. President Warren Harding) can sometimes end up in positions of enormous responsibility; or why tall people earn substantially more than their shorter colleagues; or why car salesmen unconsciously charge prices according to race and gender.
Gladwells conversational prose style is concise, informative, accessible and entertaining. The stories, scientific findings and psychological tests are consistently surprising whether he is dealing with speed-dating, record promotions, police shoot-outs, the human face, or the reasons doctors get sued. --Larry Brown END --This text refers to an out of print or unavailable edition of this title.
Anyone who is looking for a more coherent and developed scientific statement may be disappointed. The various stories and experiences do not seem to mesh into an overly convincing thesis. The whole is not made any more convincing by the sprinkling of academic findings.
But it remains an interesting work, potentially much more groundbreaking, but needing a more comprehensive and unified theory at the heart.
What disappoints me though is that the book does not really deliver what it promises. In the introduction chapter the author promises to answer three questions: 1) Can Blink-descisions be as good as decisions made cautiously and deliberately, 2) When should we trust our instincts and when should we be wary of them?, 3) (how) can our snap judgments and first impressions be educated and controlled? Although the many stories in the book certainly imply many clues to answers to these questions, explicit answers to these three questions are not clearly given. In fact, when I finished reading I felt like the author had forgotten to include an concluding and integrating chapter in which he would explicitly answer these questions and summarize and conclude. But that chapter is really missing. Due to that the book really lacks clarity.
Although this book is disappointing I won't stop following Gladwell's writings. His previous book was better than this one and I'll bethis next one will be better too.
I was left feeling just a little empty by this book, I thought I would learn something practical, that I could continue to develop some skill in. But no. It's okay, but that's all.
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