The review by Someone's Mom appears to contain some factual errors. The banner feature is discussed on pages 75 - 76. Creating a learning unit is discussed on pages 98 - 100. Whether these entries would satisfy the previous reviewer is another matter, but the topics are addressed. There may be other errors as well in that review, but these two just jumped out at me. I agree that the authors couldn't seem to decide whether they wanted to write a technical book about Blackboard or a book focused on pedagogy and the use Blackboard. Nevertheless, there is useful content in this book, particularly for someone who is new to the use of course management systems.