I received the incorrect case for this Blackberry first time round, having e-mailed Podjunky through Amazon I was delighted to say that they replied immediately and said they would send the correct item with a return envelope for the other one. Couldn't rate this service more highly. I am delighted with the new case, and although it was quite snug initially, the leather is wearing now a little and looks very nice. Blackberry well protected, sticks out slightly but designed this way in order to access the music controls, which works like a charm. Great item. Thanks to Podjunky.