I got this after my I-phone was stolen. As I'm an older person who is not into gaming and other 'social' network gimmicks I decided a Blackberry would be a better match for my requirements. The blackberry 9520 storm is a great little phone; very stylish, no fiddly keys and does what all Blackberry's do, which is offer great communications. I've found it relatively easy to operate, although the 'touch screen' takes a bit of getting use to as it feels as if there is a plate moving under the screen, so requires more pressure than the light touch that an I-Phone or Samsung Galaxy demands. The battery life is good and will last me 2-3 days if I'm careful. Using the internet drains it pretty quickly though. It has all the usual Blackberry apps., and ok, they're not as plentiful as Apple's, but hey, you'd get an I-Phone if that's you're bag. Th only annoying thing I do find is all the Blackberry apps are geared up for the USA, not UK, which limits their desireability. All in all, a good phone.