recieved this extremely quickly!!,the next morning to be precise!,excellent service,i was about to explode when i couldnt find the bolts to fix the arms to the main part of chair - its been a long week ppl,(comes in two boxes- main box and arms seperatley),however i am not the only stupid person on the planet as when i called customer services they directed me to the velcro flaps underneath the chair,and a bag of fixings and two faux leather cushions magically appeared!,they seemed to know what i was going to say when i mentioned which sofa it was,so im guessing they must get a lot of calls about it,easy enough to put together,not as high as i thought it was going to be,and its not exactly a double when folded out,i would say a larger than average single,all in all if you get the positioning right and only lay on the "seat" part of the bed you'll be fine,..."back part" is a little harder,great for a spare bed for guests,...a little uncomfortable to sit as chair,as the back bit is a little low,would recommend though for the price its great =).