Within 20 minutes of carrying the bag (containing a snowboard with bindings, and boots) the shoulder strap tore away from the bag along with a strip of the bag over 30 cm long. By the time I had reached the airport the snowboard had sliced through the bottom of the bag as well. The bag I checked in was covered in so much tape holding it all together that mightn't have bothered with the 'bag' at all.
This product is not fit for purpose. I believe that this product is so poor it can't possibly meet basic quality standard laws and I will be raising this with Black Canyon. I bought a Black Canyon rucksack a couple of years ago which was also rubbish (but not this bad), but I guess I didn't learn my lesson. It's often said that you get what you pay for - well Black Canyon products shouldn't be accepted if received for free as they are so poor as to not serve a purpose.
It should be noted that the delivery was top notch, arrived in 24 hours.
recently purchased this item and on delivery was very impressed, bag looked great, good size and material felt good. but after using this item twice the stitching that attaches the shoulder straps to the bag has torn and even the bag itself has a hole in it, the bag is not over loaded and only has my board and boots in it. would not recommend this bag to anyone there are much better ones at this price.
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