The Black Book of Outsourcing: How to Manage the Changes, Challenges and Opportunities (Hardcover)

By far, THE BLACK BOOK OF OUTSOURCING, surpasses the others in resources, quality and readibility, and most value.

If you're only going to buy one book on outsourcing, make it this one.

THESE REVIEWS SUM IT UP VERY WELL:

Robert Reich
"This book will help you gain an understanding that in the new global, high-tech economy, there's no cruising altitude."
- Former U.S. Secretary of Labor, Clinton Administration

John Steele
"The code for outsourcing management has been broken and the secrets for success are here in this book. The Black Book of Outsourcing has it all. This book will surely be a classic."
- Group Director,British Telecom/Yahoo

Joseph P. Quinlan
"An exhaustive, in-depth look at one of the most pressing competitive issues of our time. Required reading for all executives who hope to survive in the global economy."
- -Chief Global Economist, The Johns Hopkins University

Joann Martin
"Brown & Wilson deliver on the best, most innovative, new practices all aimed at helping one and all survive, manage, and lead in this new economy."
- Corporate Vice President, Pitney Bowes Management Services

Ashish Arora
"The Black Book of Outsourcing offers fresh, organized thinking on one of the most vexing and emotionally charged business challenges."
- -Professor, The Heinz School of Public Policy and Management, Carnegie Mellon University

Thomas J. Donohue
"The Black Book of Outsourcing moves beyond the rhetoric and offers specific strategies for those choosing to outsource and for those whose careers have been impacted by outsourcing. Outsourcing is a reality. This book shows companies and workers alike how to turn it into an opportunity."
- -President and CEO, United States Chamber of Commerce

Terry Jost
"Outsourcing is not a fad, but an important shift in how business is done in the global economy. As a global outsourcing leader, Capgemini understands the importance of being informed in making any outsourcing decision. The Black Book of Outsourcing provides a wealth of information on how to get it right."
- -North American Outsourcing Leader, Capgemini

J. Brian Quinn
"This book challenges readers to re-evaluate their preconceived notions about outsourcing."
- Buchanan Professor of Management Emeritus, Tuck School of Business, Dartmouth College

Ward Holland
"This is, without question, the most comprehensive publication on outsourcing. It's destined to become the most regarded source of essential outsourcing information and practice. The Black Book of Outsourcing is the most important outsourcing investment you can make."
- Vice President, Strategic Initiatives and Corporate Development,Wachovia

Shiv Nadar
"Outsourcing is a business imperative in our interconnected and interdependent world. Organizations who successfully leverage its power create value for their stakeholders. This book will help you master that destiny."
- Founder and Chief Executive Officer, HCL Technologies

Dilip R. Vellodi
"Business leaders hoping to understand the concerns, challenges and motivating forces behind the subject of global sourcing will find The Black Book of Outsourcing to be an extremely valuable and important tool."
- Chief Executive Officer, Sutherland Global Services

Juergen Rottler
"Oracle-On-Demand (formerly Oracle Outsourcing) is the future of how we will develop, deliver and support technology, a service that eliminates the challenge of managing IT. The Black Book of Outsourcing captures how to get outsourcing results and provides invaluable advice for leaders who are trying to drive tighter execution within their organizations."
- Executive Vice President, Oracle Corporation

Raj Patil
"As more and more companies embrace offshoring solutions, The Black Book of Outsourcing should become a useful aid to the business person looking to navigate the industry with success."
- Senior Vice President, Marketing and Sales Strategy, MphasiS Corporation