12 of 12 people found the following review helpful
on 30 July 2013
It doesn`t have all the bells and whistles of BitDefender Total Sercurity which cost me $79. I like the price and for what it can do, is a bargain. I`ve 92 days left on the original package, but once its done, I`ll install this purchase. I will be missing Device Anti-Theft, Tune Up and Secure On-line storage. To me the important stuff is still on the disk.
7 of 7 people found the following review helpful
on 30 August 2013
BitDefender delivers in all departments ..The "Autopilot" mode is great for users who are not familiar with configuring custom settings or personally setting their own AV and Firewall preferences !
Those of us who like to tweak their settings have plenty of scope for setting the level of protection they prefer and the options are simplified by BitDefenders' clearly laid out user interface !
The "Safepay" option is ideal for transactions and the user has control over safe password insertion via virtual keyboard input for extra security !
Have changed to BitDefender after being "let down " by Kaspersky Internet Security over the past few months ! Sadly...Kaspersky has not seemed to bother in patching its' add ons' and extensions .....especially within Firefox .....The web checking functions and virtual keyboard along with the Safe Banking functions have been incompatible with Firefox for ages and in spite of contacting Kaspersky regarding this issue , there has been no fix offered !
BitDefender hasn't suffered with this problem and is doing the job perfectly without any bother and the "updates " and integration of its included protection modules works just fine ! The additional options offered by BitDefender Total Security are covered by my own choice of "back up " and " clean up " tools , so the BitDefender 2014 package is just what I needed and it delivers what it promises !
15 of 16 people found the following review helpful
on 24 January 2014
I had used BitDefender 2013, so by default I looked at the 2014 product when I had to renew my Internet security suite. At the time (November last year) Amazon were selling BD2014 for a cracking price of £16, so I bought it. When my BD2013 subscription ran out I installed the 30-day trial of BD2014 from the BD website, intending to install the retail version when the trial was up (a bit of a cheat, but this way you can get 13 months Internet Security for the price of 12).
Unfortunately I then started getting BSOD failures (Windows 7 64-bit) , which referenced the file "BDFNDISF6.SYS". An online search revealed that this was a known problem and BD had supposedly released an update that would cure the problem. Unfortunately it didn't and the errors continued.
At this point I checked my order and discovered that I could still return BD2014, so I did. Amazon's customer service was - as always - excellent. I had one problem that was fixed after a couple of emails.
I'm now using a 30-day trial of Norton 2014, and I've had no BSOD errors. When the trial has finished I'll install a 30-day trial of Kaspersky. When I've compared the two I'll decide which one to buy from Amazon.
The 2013 version of BD was OK. It worked well, didn't hog memory and did everything I wanted in an Internet Security suite. I would have happily used the 2014 product IF it didn't cause Windows to fail. If it works for you fine; but I suggest that you return it the first time you get a BSOD failure.
22 of 24 people found the following review helpful
This utility I purchased from Amazon on a CD. The price was less than half price when compared with Bitdefenders own UK website.
* Why buy this, as its not as well-known as other brands?
This is a good question. Before selecting this as antimalware of choice, I researched in the usual sources; computer mags, well-known online video sites. The problems with these video site reviewers methods used to test the independent testers could have both great and poor protection ranking at the same time! This is due to having too small sample size. So the natural variation of malware had too much influence on the results.So to get around this problem i looked into antimalware software that has been independently tested by four well - regarded antimalware labs. The next problem being that three out of the four went over my head with their testing and ranking! The last one I found to be clearly displayed their results and could be sorted to find the results. This site indicated that when the antimalware of many brands is subjected to such rigorous testing on factors such as Protection, Performance, and Usability, and knowing that the natural variation in the quality of antimalware is removed from the end results . The surprising results of such tests indicated many of the well-known brands failed to live up to their high level of protection they said they could supply.
* What did 'Bitdefender' score then for windows 8 protection?
The results indicated that the top three antimalware suites is 'F-Secure Internet Security 2013' (which major technique is it adds files to the Windows built - in firewall), 'G-Data Internet Security 2013',(its major technique is it uses 2 antimalware engines), and 'Bitdefender Internet Security 2013', (its many, many technique's being it adds its own firewall). These results backdated to Jan / Feb, 2013. Just to add that Bitdefender scores 100% for 'zero date' malware; this is malware freshly released into the wild within a day or so. Its using cloud technology to process this difficult task as there is less analysis available to help and deal with it. Also please note that these rankings are volatile can change over time, with the new developments in malware and coding to defend the wider public from these infections. May I add that Bitdefender I.S. 2014 seems to be compatible with Windows 8 Pro, Service pack 1, and just requires a firewall reset and its good - to -go.
* What's it like to install and use then?
The installation requires that any previous antimalware is uninstalled before hand. The installation requires a account with Bitdefender is made, and your email address of choice, then the installation is largely automatic.
* What's it like using it?
The main panel is charcoal and green in color, that give it a professional look. You can see at times the circular sign can change colors to reflect the level of security at this moment in time, such as yellow or red in color. With a total of 8 control panels; 4 of which are viewable at anyone time by using a slider. They are 'Antivirus', 'Privacy', 'Firewall', 'Update', 'Antispam', 'Safe Go', 'Parental Control', and 'wallet'. If you wish to peruse the options and settings, not many are required to make changes. Several people use this security suite as it is, out - of - the - box settings. If you select 'Autopilot' then its entirely self controlling and will work to protect your computer with the minimum of interruptions. May I say the only changes I made are to the antivirus, on-access scanning, and vulnerability scanning.
The software classes many things as malware, even those your previous internet security suite may not have classed this way. My well-known previous antimalware internet security suite left cookies alone. This 'Bitdefender' on its first run found over 110 cookies and removed them. The detection rate can be fast. If you leave the pc alone and let it do its work, it is really fast; around 16 min's in a small limited - level account. Then another detection time taking just over 40 minutes for 100 Gig, administrator - level account with it scanning and working in the background and its 'nice' rating being applied. This made possible by a BIOS update A10 -> A12 from my computer manufacturers website for my PC. Previously the scanning would stall for 20 minutes around 56% way through the scanning. This time rating with an 3rd generation i7, 3.4 GHz, 8 - Gig Ram, 64 - bit machine. May I add that this antimalware updates itself several times a day to keep on top of the latest developments. The first run of the detection takes ages, a multiple of 3 or more of the long term detection - rate time. The software has an option to have a circular panel on the lower right of your screen to give quick access to major control buttons, firewall and antivirus.
* What the best bits?
The killer part of this software in my humble opinion is a secure browser for your bank accounts. The screen has a virtual keyboard accessible by mouse or touch screen. So even if someone put a keystroke capturing device or software, this virtual keyboard gets around it. This may be disputed by Windows gurus! The U.K. based website is rich in help and support covering many issues and problems that can or may occur.
The fact that this software has been independently tested to rigorous standards with many others means I do not have a nagging doubt about security issues. Also (again) please note that these security rankings complied by testing laboratories are volatile and often change over time, with the new developments in malware and coding to defend the wider public from these infections. The fact its not as well known or used as others I will not name means your getting a better -bang - per -buck!
[Update: July 2014, for some reason the updated Bitdefender Internet Security 2015 is not available before my original Bitdefender Internet Security 2014 licence expires, so its a case of same again please.]
[Update: Nov 14, i have become aware that BITDEFENDER INTERNET SECURITY 2014 might struggle at the moment to handle 'RESCUE MODE' with Windows 8.1. This i believe is when an 'iso' image from the bit defender website is downloaded, and then burnt to media, such as Cd / DVD. This is put in the DVD drive of the computer that has virus problems and the computer is rebooted. This iso tool then temporarily takes over from Windows to analyse and scan to remove malware for the machine that otherwise will not boot. There are other iso images from other antivirus coders that do work.]
3 of 3 people found the following review helpful
on 20 March 2014
I bought this after reading good reviews around the internet, as I didn't know the product, and I must say I'm very happy with it.
It's effective, stable and unobtrusive; unlike other programs like Norton or McAfee, it's not a resource hog and won't scan in the background without your knowledge - this means your computer keeps working and being protected without being slowed down by some paranoid Internet-Security package.
Updates are fast and reliable, there's a link scanner that tells you if the URL is safe, so you avoid nasty surprises.
Overall, a great piece of software, the best Internet security package I've tried so far
2 of 2 people found the following review helpful
on 24 January 2014
I have been using Bitdefender for around a year, after seeing some very favourable reviews. I had been happy with it until recently, when I have experienced problems with installing Adobe Photoshop Elements 12 and with an update for the Web editing software, Net Object Fusion 12. In the first case Bitdefender would not allow the software installation to complete, even when all protection options were set off. In the second case the update would not install without setting all protection off. It would seem that this AV software has some issues with the installation of some software packages which are not within its approved database. In the circumstances I have uninstalled this software and installed another company's AV software, which has allowed the Adobe package to install without incident. So I have some serious reservations about this software, although its protection capabilities seemed otherwise OK.
2 of 2 people found the following review helpful
on 6 February 2014
I have been using this for more than 1 year and occasionally it tells me it has dealt with some dodgy cookie virus. I have not had any problems so it seems it is working. Sometime early in the day it seems to slow my machine down a little quietly scanning away, always a delicate balance with these products.
Also like most security products it starts seriously nagging you to renew at a higher price than necessary. For years now every year with Norton and now Bit Defender) I have found it far cheaper to buy the new product on Amazon and just type the new license key into my installed software than to renew directly on-line with the software author.
During the year Bitdefender also started nagging me with pop ups about other purchases trying to up sell! Just the sort of annoyance you have products like this to stop. Once I complained to their support they turned this off for me.
1 of 1 people found the following review helpful
Edit: I eventually got a refund after about 20 + days. It took a lot of emails.
Bought Bitdefender IS 2014 over the Black Friday weekend on Special - wish I hadn't bothered. My machine: W8 Pro, i3, 16GB RAM, Samsung Pro SSD.
First install got the BSOD (Blue Screen Crash in Windows), the error was WHEA_UNCORRECTABLE_ERROR. Emailed support for advice and next day tried again. This time got a different BSOD error: CLOCK_WATCHDOG_ERROR. I gave up and emailed support requesting an immediate refund - A BSOD on a new software install is not a good sign. And who has the time to run diagnostics on such a thing?
This is the Warning Part:
Avangate, apparently the affiliate and/or payment processor for Bitdefender (I'm not entirely sure, but they are in cahoots) and Bitdefender have both been abysmal in the department of communication and support. Avangate (who I paid) refused the refund and Bitdefender have now lost interest. We are now at 10 emails and 10 days since refund request, and although a refund was promised on day one by Bitdefender - still no refund.
If you do decide to take out Bitdefender software online also be wary of an "Auto-Renew" feature which apparently is hidden in the fine print and apparently slaps you for excess of $100. Search online and you'll see many a problem with this and other Avangate / Bitdefender issues.
I've been online since 1998 and never ran into this particular duplicity before. And I've very rarely experienced such a dishonest trail of responses from customer support. All very odd.
2 of 2 people found the following review helpful
on 28 March 2014
I had the 2013 version which came with 3 licences and had no problems with that so buying the 2014 version was a no brainer. It is VERY easy to install. You need to set up an online account and register each PC or laptop you have installed to get the virus updates. This is simple to do. The 2014 version seems better than the 2013 version as it warns me if I have forgotten to install Windows updates. I have loaded this on a Windows 7 laptop, a Windows 8 PC and a Windows 8 Laptop all are running fine.
By the way if you do buy this DO NOT automatically renew with the company at the end of the year. The price they quote is expensive. Instead buy a 2015 version on Amazon it is MUCH cheaper.