- Paperback: 356 pages
- Publisher: HarperCollins Business; New edition edition (2 Mar 1998)
- Language English
- ISBN-10: 000638711X
- ISBN-13: 978-0006387114
- Product Dimensions: 19.4 x 12.8 x 2.4 cm
- Average Customer Review: 4.4 out of 5 stars See all reviews (8 customer reviews)
- Amazon Bestsellers Rank: 885,292 in Books (See Top 100 in Books)
- See Complete Table of Contents
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More About the Author
Product Description
Review
‘Better than reengineering. This is an extremely important book’
Tom Peters, author of In Search of Excellence
Product Description
Around the world, companies are reinventing the rules, assumptions and policies of the industrial era. Beyond Re-engineering charts the progress of this phenomenon and looks to the future.
Michael Hammer is one of the world’s leading business thinkers. In 1990 he pioneered reengineering and set in motion a series of events that has transformed the business world beyond recognition.
To succeed – or even to survive – in today’s global economy, companies must refocus and reorganize themselves around their core processes: the end-to-end sequences of tasks that create customer value.
The process-centred organization signifies a break with the past and, as such, marks the end of the Industrial Revolution and of the organizations that were designed for it. It means the end of narrow jobs, supervisory management, traditional career paths and feudal cultures, and ushers in a new era of flexibility.
Beyond Re-engineering is not about reengineering, it is about the shape of tomorrow’s businesses. Michael Hammer illuminates this new world in which all the familiar rules have been broken, and helps people to prepare for a radically different business future.
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Most Helpful Customer Reviews
4 of 4 people found the following review helpful:
5.0 out of 5 stars
It is a shake-down to tradition!,
By A Customer
This review is from: Beyond Re-engineering: How the Process-Centered Organisation Is Changing Our Work and Our Lives (Paperback)
After going thru all the series of Michael's "state-of-the-art" books, I also applied some ideas and approaches while doing consulting work with my clients. However, it is not a happy ending for every case I consulted with in the real world. But to myself, I definitly believe in what Michael promoted all about - process thinking, process organizing - without any doubt. The "thing" we deliver to the customer, even we can say the reason why a comapny can exist is VALUE, not product, technology, or so-called "service". I know it's hard to define what VALUE means, but what I do believe is to delight the customers may represent they feel the value! By the way, Chapter 7 in the book - A Football Team is my favorite part, because I also use "Basketball team" to motivate my staff! And believe me, it does WORK!
2 of 2 people found the following review helpful:
4.0 out of 5 stars
A must read if you're intent on being an up-to-date manager,
By A Customer
This review is from: Beyond RE-Engineering: How the RE-Engineering Revolution is Reshaping Our World and Our Lives (Hardcover)
Michael Hammer's newest book, Beyond Reengineering, is a work in progress because it provides observations of a revolution that's only just begun. The "natural aristocracy" among leaders--as Thomas Jefferson would call them--are moving already from a procedure-based culture to a process-based culture; from micro to macro; from a microscopic view to a telescopic view. Procedure-based task analysis is gone. Process-related performance technology has replaced it. A sequel to his earlier book, Beyond Reengineering calls for rethinking of our most basic assumptions: "the kinds of work that people do, the jobs they hold, the skills they need, the careers they follow, the roles managers play, the principles of strategy that enterprises follow." The shift has carried Hammer with it, moving (as do all revolutionary movements) from the revolution of ideals, in which his key word was "radical," to the organized reworking of the underpining society, in which the key word is "process." Michael Hammer is not prescriptive but descriptive, showing where we're headed and what we're doing to get there.
1 of 1 people found the following review helpful:
5.0 out of 5 stars
At last an author that realy understands Process Management,
By A Customer
This review is from: Beyond Re-Engineering: How the Process-centred Organization Is Changing Our Work and Our Lives (Paperback)
This is quite simply the best book I have read on the subject of Process Management - It is very unusual to find an author on this subject that understands the theory as well as the practical outcome of application. Michael Hammer clearly understands the benefits and potential confusion that PM can bring and plots a path to achieve the former and avoid the latter. I would recommend this book to all managers and change practitioners.
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