"Paul Davies has discussed extensively the Indian culture characteristics, what points of communication need attention and what are the sensitive bits of managing outsourcing within India."
"The extensive provision of not only popular but also potential offshoring destinations, combined with precise metrics make this book an excellent reference when considering offshore sourcing."
"The book is quite comprehensive if you want to dive into practices of Software Development Outsourcing. 7 case studies show how it is possible to achieve effective IT outsourcing management."
"The book guides the reader from the early stages of outsourcing to SLA Management and service delivery and support. Great as a handbook desrcibing the outsourcing lifecycle."