Prompt delivery, but...
Arrived with parts missing and wrong instructions. No illustration of how to connect the thing up.
Phoned manufacturer and new instructions emailed by return, still wrong.
Now waiting for the correct parts to be delivered, critical stuff like the bag filter to collect all the gunge.
Will wait and see how it performs.
Rubbish. This is about the most useless piece of kit I have ever bought.
It simply does not work. The recycle arrangement only sends all the sludge back into the pond because the bag filter does not collect it. The sludge goes straight through.
Oh, yes, the instructions I got don't tell you anything about what the bags are for and you have to ask for them.
Otherwise the thing will suck up all the stuff and tip it elsewhere and empty you pond at the same time.
What chance of a refund??